Collections Specialist
2 days ago
We are looking for a talented individual to fill the position of Customer Service Representative at Genpact. As a key member of our team, you will be responsible for providing excellent customer service and resolving disputes related to past due invoices.
About the Job:
- You will respond to email and phone queries from customers regarding disputed invoices.
- You will research and analyze disputes and deductions in our ERP system.
- You will work closely with various departments to obtain supporting documents and information for dispute resolution.
- You will implement collections strategies to reduce past due amounts and resolve issues efficiently.
What We Offer:
- A competitive salary range of $50,000 - $75,000 per annum, based on location and experience.
- An opportunity to work with a dynamic team and grow your career.
- A comprehensive benefits package, including medical insurance and retirement savings plan.
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