Service Excellence Lead

Quality Excellence and Process Improvement LeaderWe are seeking a seasoned professional to lead our quality excellence and process improvement initiatives. This is an exciting opportunity to define world-class quality frameworks for AI data operations.Key Responsibilities:Develop and enhance quality assurance systems for AI data operations, focusing on Lean,...

Senior Production Manager Role OverviewThis is a leadership role for an experienced Production Management Professional who can lead our production team in Kalaburagi, India.Key Responsibilities & Skills:Technical ExpertiseStrong knowledge of production techniques, automation, and robotics.Experience in mass manufacturing, machining, and process...

Job Title:ServiceNow Platform ManagerAbout the Role:The ideal candidate for this position will be responsible for leading the ServiceNow platform, developing and implementing a comprehensive strategy to drive business value.

Job Title: Operations Excellence LeaderAbout This RoleThis is a key leadership position responsible for driving operational excellence within the service organization. The successful candidate will lead a team of service professionals to achieve performance targets and objectives.The ideal candidate will have a strong background in the commercial vehicle...

Customer Service Operations LeadWe are seeking a professional to ensure premium customer service across eCom and retail channels.Main ResponsibilitiesManage BPO/vendor operations: drive performance targets, align processes, and act as first escalation pointMonitor key performance indicators: Net Promoter Score, Average Handling Time, case backlogs, service...

Job TitleWithum is a place where talent thrives - where who you are matters.We empower clients and our professional staff with innovative tools and solutions to address their accounting, tax and overall business management needs.About the Role:As a technical lead, you will be responsible for the day-to-day oversight of your assigned team members and the...

The Role:Drive business growth and excellence as an Associate Director – Service Delivery. Oversee end-to-end operations, leading a high-performing team of 500+ FTEs.This role serves as the primary point of contact for internal and external stakeholders, ensuring alignment with contractual obligations and service standards.Key Responsibilities:Operational...

Job Description">A well-structured production management system is crucial for a thriving export house. We are seeking an experienced Assistant Production Manager to oversee the daily operations of our manufacturing processes.This role involves ensuring seamless coordination with internal teams, developing and executing production plans, scheduling, and...

Job OverviewWe are seeking a seasoned Delivery Quality Assurance and Control Lead to drive quality excellence across projects and programs. This individual will have a deep understanding of SDLC processes and methodologies, including Agile/Kanban/Scrum.Key responsibilities will include implementing process maturity in a product/service environment, defining...

Job OverviewAs a key member of our operations team, you will play a crucial role in ensuring the smooth delivery of our services. We are seeking a highly motivated and organized individual to lead a group of Team Leads and associates in meeting all Service Level Agreements (SLAs) relative to any and all functions in the Department.The ideal candidate will...