Digital Media Operations Specialist, Bangalore Location

2 weeks ago


Bengaluru, Karnataka, India Deluxe Full time

About Deluxe

Deluxe is a global leader in media and entertainment services. Our company has been the trusted partner for Hollywood studios, independent film companies, TV networks, exhibitors, advertisers, and others since 1915.

We have over 3,500 employees worldwide, with headquarters in Los Angeles and offices around the globe. Our team consists of talented artists, developers, and industry veterans who work together to provide best-in-class solutions in post-production, distribution, asset and workflow management, and cloud-based technologies.

Job Description

The Digital Media Operations Specialist will be responsible for analyzing customer content fulfillment requirements and translating them into system-orchestrated automated workflows. This position focuses on content fulfillment, digital workflows, asset and data management systems/platforms.

The specialist will work independently on requests or as directed by onboarding Engineering or Technical Project Management staff. They will collaborate with internal and external teams to ensure accurate, timely, and structured data for workflow automation.

Main Responsibilities:

  • Manage and/or assist on technical Onboarding initiatives for customer profile configuration which drives automate end-to-end processing workflows
  • Interface with end-users from various internal and external groups to ensure Onboarding of fulfillment workflows to the Deluxe ONE platform
  • Responsible for updating and reporting configuration issues by communicating via creating or updating incidents and email advisements
  • Responsible for communicating status, updates, progress, blockers, or issues related to the Onboard with relevant stakeholders

Requirements:

  • Minimum of a High School Diploma or equivalent, Associate degree or above preferred
  • 3+ years in Media Distribution & Technology
  • Strong understanding of audio/video file formats (IMF, UHD, HD, SD), television standards, film formats, codecs, bitrates, frame rates, video resolutions, standards conversions, broadcast audio configurations, timed text formats, and electronic delivery technologies (S3, Aspera)
  • Knowledge of media processing tools including Hybrik, Final Cut Pro, QuickTime Pro, MacCaption, Compressor, and Vantage
  • Understanding of content fulfillment, digital workflows, asset and data management systems/platforms
  • Excellent attention to detail with strong organizational skills and ability to multitask
  • Excellent teamwork, written, and verbal communication skills

Salary Estimate: ₹12,00,000 - ₹18,00,000 per annum



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