Customer Service Delivery Specialist

4 days ago

Ellore, Andhra Pradesh, India beBeeTransportation Full time ₹ 40,00,000 - ₹ 80,00,000
Ground Transportation Service Representative

We are seeking a highly skilled professional to join our team as a Ground Transportation Service Representative.

The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.

Key responsibilities include managing and resolving issues related to ground transportation services, enforcing high service standards, and developing good working relationships with suppliers and other stakeholders.

This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and have experience working in the Tourism & Travel sector or a similar environment.

  • Manage and resolve issues by communicating with drivers and fleets.
  • Enforce high service standards.
  • Confirm the ride was done and apply the change in the system or ask the driver to do it.
  • Keep detailed records of interactions, noting issues and solutions within our CRM to ensure consistency and follow-up as needed.
  • Develop and maintain good working relationships with Suppliers, CS Operations, Sales and other functions, plus any external stakeholders.
  • Provide customer service support.
Requirements
  • Experience working in the Tourism & Travel sector, Ground Transportation industry (Preferred).
  • Minimum 2 years of experience working as a customer support representative or in a similar environment.
  • Strong problem-solving skills.
  • Excellent English verbal and written communication skills.
  • Proficiency in Microsoft Office Suite.
  • Able to accommodate a full-time schedule of 24*7 and 6 days a week.
  • Ability to prioritize and manage their time effectively.

  • Project Manager

    4 days ago

    Ellore, Andhra Pradesh, India beBeeproject Full time US$ 15,00,000 - US$ 20,00,000

    Job Title: Project Manager - Service Delivery Specialist", "The role of a Project Manager - Service Delivery Specialist is crucial in the organization's IT service delivery operations. This position oversees the successful execution of IT service projects, combining leadership in project delivery management responsibilities with fostering a high-performance...

  • Service Delivery Specialist

    5 days ago

    Ellore, Andhra Pradesh, India beBeeService Full time ₹ 60,00,000 - ₹ 1,00,00,000

    \Job Overview:\We are seeking a highly skilled IT professional to join our technical support team as a Service Delivery Specialist.\\Key Responsibilities:\Provide first-line technical support to users, diagnosing and resolving IT-related issues promptly and efficiently.\Serve as the primary point of contact for users, delivering support in both French and...

  • Customer Service Delivery Manager

    2 weeks ago

    Ellore, Andhra Pradesh, India beBeeCustomerSupport Full time ₹ 28,00,000 - ₹ 35,00,000

    Job Title: Customer Service Team LeadAs a leader in customer support, you will drive excellence in service delivery, monitor performance metrics, coach team members, and provide them with the necessary tools and resources to succeed in a positive work environment.This role involves managing a team of customer support representatives, developing and...

  • Service Delivery Lead

    7 days ago

    Ellore, Andhra Pradesh, India beBeeServicemanagement Full time ₹ 1,00,00,000 - ₹ 2,00,00,000

    Job OverviewWe are seeking a highly skilled Service Delivery Lead to set up and lead our complete service delivery system from the ground up.This role is ideal for a professional with 5+ years of experience in IT service management who can establish delivery frameworks, standardize processes, ensure service quality, and drive customer satisfaction.The...

  • Service Delivery Leader

    4 days ago

    Ellore, Andhra Pradesh, India beBeeLeadership Full time ₹ 9,00,000 - ₹ 12,10,000

    We are looking for a skilled Service Manager to lead our team in providing exceptional service delivery.The ideal candidate will have a strong background in managing and leading service teams, ensuring timely resolution of customer complaints and service requests. They will also be responsible for planning and monitoring preventive and breakdown maintenance...

  • Service Delivery Specialist

    1 week ago

    Ellore, Andhra Pradesh, India beBeeCustomerSupport Full time ₹ 20,00,000 - ₹ 40,00,000

    About the RoleWe are seeking highly motivated and customer-centric individuals to fill this key position within our organization. As a fresh hire, you will undergo comprehensive training to effectively handle customer inquiries, resolve issues, and deliver exceptional service experiences. This role demands strong communication skills, patience, and a...

  • IT Service Delivery Specialist

    2 weeks ago

    Ellore, Andhra Pradesh, India beBeeAccountGrowthManager Full time ₹ 90,00,000 - ₹ 1,20,00,000

    Job Title: Account Growth ManagerLocation: Bengaluru | Work From Office (WFO)Compensation: Competitive fixed + performance-based incentivesAbout the RoleWe are seeking an experienced Account Growth Manager to build, retain, and grow IT services/staffing accounts. The ideal candidate will be the single point of contact for clients, ensuring timely delivery...

  • IT Service Delivery Specialist

    3 days ago

    Ellore, Andhra Pradesh, India beBeeItSupport Full time ₹ 16,00,000 - ₹ 22,00,000

    Job Role: IT Service Management SpecialistJob Type: Full-time, Permanent PositionLocation: Riyadh, Saudi ArabiaExperience: 3+ years of experience for L2 and 8+ years for L3Key Responsibilities:Provide level 2/level 3 technical support for mission-critical banking services.Ensure compliance with regulatory requirements such as PCI DSS and SWIFT.Operate under...

  • Order Management Customer Service Representative

    4 days ago

    Ellore, Andhra Pradesh, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 7,01,000

    Job Overview:Order Management Customer Service SpecialistThis role involves managing customer inquiries related to orders, resolving issues promptly and efficiently. As a key member of the customer service team, you will be responsible for tracking, shipping, and delivery issues, ensuring timely and accurate resolutions to customer...

  • Service Delivery Manager

    1 week ago

    Ellore, Andhra Pradesh, India beBeeDelivery Full time ₹ 2,16,42,000 - ₹ 2,61,02,500

    Job OverviewWe are seeking a seasoned Service Delivery Manager to oversee and manage our service operations.This role will ensure timely and efficient delivery across electrical and mechanical systems.Key ResponsibilitiesOur ideal candidate will:Lead day-to-day service operations for both electrical and mechanical systems, ensuring services are delivered...