Service Delivery Manager

Job OverviewWe are seeking a highly skilled Service Delivery Lead to set up and lead our complete service delivery system from the ground up.This role is ideal for a professional with 5+ years of experience in IT service management who can establish delivery frameworks, standardize processes, ensure service quality, and drive customer satisfaction.The...

Job TitleThis role is responsible for overseeing the IT Service Desk operations globally, ensuring high-quality, scalable, and user-centric support.The Manager plays a key role in transforming the Service Desk into a proactive, outcome-driven support function that enables business productivity, minimizes disruption, and fosters trust through every...

We are looking for a skilled Service Manager to lead our team in providing exceptional service delivery.The ideal candidate will have a strong background in managing and leading service teams, ensuring timely resolution of customer complaints and service requests. They will also be responsible for planning and monitoring preventive and breakdown maintenance...

Job Title: Project Manager - Service Delivery Specialist", "The role of a Project Manager - Service Delivery Specialist is crucial in the organization's IT service delivery operations. This position oversees the successful execution of IT service projects, combining leadership in project delivery management responsibilities with fostering a high-performance...

Job Title: Customer Service Team LeadAs a leader in customer support, you will drive excellence in service delivery, monitor performance metrics, coach team members, and provide them with the necessary tools and resources to succeed in a positive work environment.This role involves managing a team of customer support representatives, developing and...

Job Title: Account Growth ManagerLocation: Bengaluru | Work From Office (WFO)Compensation: Competitive fixed + performance-based incentivesAbout the RoleWe are seeking an experienced Account Growth Manager to build, retain, and grow IT services/staffing accounts. The ideal candidate will be the single point of contact for clients, ensuring timely delivery...

\Job Overview:\We are seeking a highly skilled IT professional to join our technical support team as a Service Delivery Specialist.\\Key Responsibilities:\Provide first-line technical support to users, diagnosing and resolving IT-related issues promptly and efficiently.\Serve as the primary point of contact for users, delivering support in both French and...

Information Technology Account ManagerThis role involves building and maintaining strong relationships with clients, managing account lifecycles, and providing consultative insights on IT solutions.Act as the primary point of contact for assigned IT service and consulting clients.Build and maintain strong C-level and stakeholder relationships to ensure...

We are seeking a Service Delivery Coordinator to join our team. As a key member of our support staff, you will be responsible for delivering exceptional service to our clients.Key ResponsibilitiesRespond to client inquiries via email, chat, and phone in a timely and professional manner.Provide prompt and effective solutions to resolve client issues.Maintain...

Project CoordinatorWe are seeking a skilled Project Coordinator to lead IT and Managed Services projects with strong project management fundamentals, hands-on experience in delivery, and expertise in Agile methodologies.Key Responsibilities:Ensure end-to-end lifecycle of IT and Managed Services projects adhere to scope, schedule, and budget.Drive service...