Current jobs related to Senior Customer Relationship Manager Position - Madurai, Tamil Nadu - beBeecrm

  • Customer Relationship Management Specialist

    2 weeks ago

    Madurai, Tamil Nadu, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 12,00,000

    Job SummaryWe are seeking a results-driven Customer Relationship Management Specialist to join our team. This is a full-time remote role responsible for managing customer relationships, analyzing data, and segmenting markets.

  • Customer Relationship Manager

    2 weeks ago

    Madurai, Tamil Nadu, India beBeeCustomerExperience Full time ₹ 6,00,000 - ₹ 12,00,000

    We are seeking a skilled professional to manage customer relationships and ensure high levels of satisfaction.Key Responsibilities:Handle inbound and outbound communication from customers regarding products, services, and inquiries.Develop in-depth knowledge of company offerings to provide accurate information and solutions.Resolve issues efficiently while...

  • Customer Experience Management

    2 weeks ago

    Madurai, Tamil Nadu, India beBeeCustomer Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Job Title:Customer Experience ManagerKey Responsibilities:Develop and implement customer-centric strategies to drive business growthManage sales, account management, and project initiativesRequirements:Excellent leadership, communication, and problem-solving skillsStrong background in B2B customer service and account managementBachelor's degree in Business...

  • Customer Relationship Manager

    1 week ago

    Madurai, Tamil Nadu, India beBeeCustomerSuccess Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Delivering Exceptional Customer SuccessBiteSpeed is a SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands. We have 3000+ e-commerce brands globally across 50+ countries.This role involves owning customer relationships, making them successful and fans of the company while also listening to customer feedback to form a...

  • Senior Product Management Position

    2 weeks ago

    Madurai, Tamil Nadu, India beBeeProductManagement Full time ₹ 1,00,00,000 - ₹ 1,50,00,000

    Sr Product Executive Role:This is a senior-level position responsible for driving the commercial success of our products in the market through strategic decision-making and strong technical expertise.Key Responsibilities:1. Serve as a key resource, providing assistance and guidance to sales teams and customers as needed.2. Develop and maintain comprehensive...

  • Customer Relationship Specialist

    2 weeks ago

    Madurai, Tamil Nadu, India beBeeCustomer Full time ₹ 1,20,000 - ₹ 3,50,000

    Gemni is a leading manufacturer of machinery for food products based in India, serving clients across 86 countries.We are looking to hire an experienced customer care professional with excellent communication and presentation abilities. This key member of our customer-facing department will be responsible for managing large volumes of emails, calls, and...

  • Senior Customer Success Professional

    2 weeks ago

    Madurai, Tamil Nadu, India beBeeCustomerSuccess Full time ₹ 15,00,000 - ₹ 25,00,000

    Job TitleA Senior Role is available in the Customer Success vertical. This position is responsible for Operational Excellence, Project Management, Data Analysis, and KPI Improvement.ResponsibilitiesOperational Excellence & Bank EngagementCompliance & Dispute ManagementData Analysis & ReportingKnowledge Sharing & Capability BuildingRequirementsStrong...

  • Senior Client Relationship Manager

    2 weeks ago

    Madurai, Tamil Nadu, India beBeeClient Full time ₹ 35,00,000 - ₹ 70,00,000

    Key Responsibilities:Support senior team members in managing day-to-day client accounts.Coordinate with clients to understand requirements and communicate them effectively to internal teams.Assist in preparing presentations, briefs, and reports for client meetings.Work closely with creative and digital teams to ensure timely delivery of projects.Monitor...

  • Senior Design Operations Manager

    2 weeks ago

    Madurai, Tamil Nadu, India beBeeInterior Full time ₹ 18,00,000 - ₹ 20,00,000

    Key ResponsibilitiesThe role of a Senior Design Operations Manager involves overseeing the design process for multiple projects per month, managed by a team of designers. This is achieved through effective productivity management and regular design discussions.Manage designing projects with efficiency.Ensure high productivity and work output from a team of...

  • Senior Customer Insight Manager

    1 week ago

    Madurai, Tamil Nadu, India beBeeCustomerRelationshipManager Full time ₹ 6,00,000 - ₹ 10,00,000

    A strategic customer relationship manager is needed to drive business growth through effective management of client interactions and market analysis. The role requires strong analytical skills to analyze customer data, identify opportunities for improvement, and segment markets.

Senior Customer Relationship Manager Position

2 weeks ago

Madurai, Tamil Nadu, India beBeecrm Full time ₹ 5,00,000 - ₹ 10,00,000

Job Overview

The CRM Manager will play a pivotal role in driving customer engagement, retention, and revenue growth by overseeing and optimizing the LeadSquared CRM system. Acting as a bridge between sales, marketing, and support teams, this role ensures effective use of the CRM, maintains data integrity, and delivers actionable insights.

Main Responsibilities
  • Cross-Functional Coordination: Collaborate with sales, marketing, and support teams to align CRM campaigns, lead routing, and customer interaction strategies.
  • Data Integrity & CRM Hygiene: Ensure that customer and lead data remains accurate, updated, de-duplicated, and secure.
  • Lead Management & Automation: Establish efficient processes for capturing leads, tracking interactions, assigning leads using LeadSquared automation and scoring features, and nurturing them through the sales funnel.
  • Reporting & Analytics: Monitor CRM KPIs like lead conversion, retention rates, email open rates, and customer lifetime value.
  • Customer Journey Strategy: Develop customer journey maps and targeted campaigns (e.g., drip email, personalized content) using behavior tracking and scoring mechanisms.
Requirements
  • Bachelor's degree in marketing, Business, IT, or related field.
  • 2–4+ years of experience managing CRMs or sales operations; experience with LeadSquared is a strong advantage.
  • Proficiency in CRM platforms and workflow automation; familiarity with LeadSquared is highly preferred.
  • Strong analytical and data-driven decision-making ability.
  • Excellent communication, training, and cross-team collaboration skills.
  • Detail-oriented, organized, and process-driven with the ability to manage multiple initiatives in a fast-paced environment.

We are looking for a skilled CRM Manager who can effectively lead our sales team in utilizing the LeadSquared CRM system to drive business growth. The ideal candidate should have excellent analytical and problem-solving skills, be able to collaborate effectively with cross-functional teams, and possess a strong understanding of CRM platforms and workflow automation.