Senior Customer Success Professional

2 weeks ago


Madurai, Tamil Nadu, India beBeeCustomerSuccess Full time ₹ 15,00,000 - ₹ 25,00,000
Job Title

A Senior Role is available in the Customer Success vertical. This position is responsible for Operational Excellence, Project Management, Data Analysis, and KPI Improvement.

Responsibilities
  1. Operational Excellence & Bank Engagement
  2. Compliance & Dispute Management
  3. Data Analysis & Reporting
  4. Knowledge Sharing & Capability Building
Requirements
  • Strong technical and data analysis skills
  • Expertise in settlement, reconciliation, and dispute management
  • In-depth understanding of payment products
  • Strong client relationship management capabilities
Benefits

At NPCI, you'll be part of a purpose-driven organization shaping the future of digital payments in India and beyond. You'll work on cutting-edge projects that directly impact millions, fostering a culture of innovation, inclusion, and high performance where every individual is empowered to lead with purpose and deliver with passion.



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