Enterprise Partnership Strategist

6 days ago

Hyderabad, Telangana, India beBeePartnerships Full time ₹ 2,00,00,000 - ₹ 2,50,00,000
Business Development Manager - Partnerships

We are seeking a seasoned Business Development Manager to drive strategic partnerships and business growth within our ecosystem.

This role focuses on managing key relationships with mobile carriers, messaging service providers, and enterprise clients to accelerate adoption and maximize partner value realization.

Key Responsibilities:
  • Strategic Partner Management:
    • Manage end-to-end relationships for high-value partners, including tier-1 carriers and CPaaS providers.
    • Develop and execute strategic success plans aligned with partner business objectives and capabilities.
    • Conduct quarterly business reviews, identifying growth opportunities and addressing challenges.
    • Serve as a point of contact for critical partner issues and ensure rapid resolution.
    • Instill learning and development with respect to product features, market trends, and drive adoption via solution demos and feature adoption.
    • Drive partner success with internal and external impact markers, including partner NPS and case studies.
    • Build trusted advisor relationships with key stakeholders and decision-makers.
  • RCS Implementation & Technical Enablement:
    • Guide partners through complex integrations and deployments.
    • Provide expert consultation on RCS protocol implementation, carrier interoperability, and message optimization.
    • Collaborate with partner technical teams on API integration, webhook configuration, and testing procedures.
    • Support partners in achieving certification requirements and industry compliance standards.
    • Troubleshoot technical issues and coordinate with engineering teams for resolution.
  • Business Growth & Expansion:
    • Identify upsell and cross-sell opportunities within existing accounts.
    • Drive adoption of advanced features, including rich cards, suggested replies, and verified sender profiles.
    • Support new use case development and pilot program launches.
    • Analyze usage patterns and recommend optimization strategies.
    • Facilitate collaboration and ecosystem development.
  • Product & Market Intelligence:
    • Gather and synthesize partner feedback on platform capabilities and roadmap priorities.
    • Conduct market analysis on adoption trends, competitive landscape, and emerging opportunities.
    • Collaborate with product management to influence feature development and prioritization.
    • Represent partner voice in internal strategy discussions and planning sessions.
    • Create and maintain competitive intelligence reports and partner insights.
  • Performance Management & Analytics:
    • Monitor key health metrics, including message volumes, engagement rates, and revenue growth.
    • Develop and maintain scorecards and success dashboards.
    • Conduct regular performance analysis and identify improvement opportunities.
    • Implement data-driven retention strategies for at-risk partnerships.
    • Report on partner success metrics to executive leadership.

Required Qualifications:

Professional Experience:

  • 10+ years in partner success, strategic roles

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