PCS/BESS Technical Support Specialist

4 days ago

Vijayawada, Andhra Pradesh, India beBeeService Full time ₹ 60,00,000 - ₹ 1,20,00,000
Job Title: PCS/BESS Service Engineer

About Hopewind:

We are a leading enterprise in China's wind power converter market and are also China's top 10 photovoltaic inverter brand.

We have 5 R&D and manufacturing bases, 30+ global service bases, and sales and service centers in the Netherlands, Brazil, South Korea, Turkey, Vietnam, Pakistan, and other countries, with around 2200 employees.

Hopewind focuses on the R&D, manufacture, sales, and service of renewable energy & electric drive products.

We are dedicated to providing high-quality products and services to our customers worldwide.

We'd Love to Chat if You Have:

  • A self-motivated mindset, able to plan in ambiguous situations and biased towards action
  • Working experience in the energy storage industry, experience in energy storage central PCS or BESS is preferred
Key Responsibilities:
  • Regularly complete PCS/BESS product on-site technical support and remote technical support work
  • Responsible for PCS/BESS product on-site troubleshooting as well as guiding customers to handle simple faults by themselves
  • Manage PCS/BESS on-site spare parts and track and manage spare parts under the name to ensure that the on-site spare parts can maintain the normal operation of the unit
  • Maintain on-site customer relationship and communicate normally with on-site customers
  • Learn and understand the working principle of PCS/BESS products, familiarize with power distribution diagrams and user manuals, and provide simple training to on-site customers
Requirements:
  • English as working language
  • Self-motivated mindset, able to plan in ambiguous situations and biased towards action
  • Working experience in the energy storage industry, experience in energy storage central PCS or BESS is preferred
  • Preferably based in Rajasthan

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