Servicing Excellence Professional

Our organization seeks a dedicated Customer Service Professional to handle both voice and non-voice interactions. This role requires an individual with strong communication skills, patience, and problem-solving abilities.Key Responsibilities:Voice Support:Respond to customer calls in a professional and friendly manner, addressing inquiries, complaints, and...

Senior IT Service Management TrainerWe are seeking a seasoned ITSM professional with 10+ years of experience in managing IT service delivery, process governance, and continual improvement. As a senior trainer, you will oversee ITSM practices, train, mentor, and develop fresh graduates entering the IT services field.Develop structured training programs for...

Job Summary:A Senior IT Operations Manager is sought to lead our IT service delivery team. The ideal candidate will have a proven track record of managing IT service operations, ensuring adherence to SLAs and KPIs.Service Management: Oversee daily IT service operations, manage service relationships, and drive continuous improvement in service quality and...

Internal Title: Portfolio Sales ProfessionalLocation : NagpurTravelling: Job involves extensive travelling across Vidarbha & M.P & Chhattisgarh StatesJob ResponsibilitiesPlan & Monitor Service Revenue Business for the RegionMake yearly plans for Service Revenue based on Installed Base (IB)and Sales ForecastMonitor the actuals w.r.t. plans. Drive & execute...

Job Title: Customer Service ProfessionalAre you looking for a role that involves interacting with customers and providing them with solutions to their queries? If yes, then this job is perfect for you!We are currently hiring for the position of Customer Support Specialist. The selected candidate will be responsible for handling customer inquiries via phone,...

Job Title:Service Management EngineerThis is a challenging role that requires a high level of technical expertise and experience in Service Management (MIM). The ideal candidate will have a strong understanding of ITIL processes and be able to troubleshoot complex incidents, manage approved changes, and participate in DR/BCP drills.The successful candidate...

Job OverviewWe are seeking a highly skilled and customer-focused individual to deliver exceptional service, resolve issues, and ensure a positive customer experience across various channels.Key Responsibilities:Respond promptly and professionally to customer inquiries via phone, email, and chat.Identify and resolve customer issues efficiently while...

Job Description:">We are seeking a skilled ITOM professional to design, develop, and implement technical solutions using the ServiceNow platform.Key Responsibilities:Design and develop business requirements on the ServiceNow platform with a focus on ITOM, CMDB, CSDM, Discovery, and Service Maps.Capture requirements from stakeholders and SMEs through...

Customer Service RepresentativeWe are seeking a talented and dynamic individual to provide exceptional customer service. The successful candidate will be responsible for resolving product or service-related issues, providing complete information about products to customers, and ensuring that customers have a positive experience with our company.The key...

We are seeking a highly motivated and customer-focused professional to provide exceptional customer support.Key Responsibilities:Manage customer inquiries and resolve issues efficientlyMaintain positive customer relationships through effective communicationWork independently and remotely with minimal supervisionDevelop strong problem-solving skills to...