IT Service Management Professional

5 days ago

Nagpur, Maharashtra, India beBeeITOMSpecialist Full time ₹ 25,00,000 - ₹ 30,00,000

Job Description:

  • ">
  • We are seeking a skilled ITOM professional to design, develop, and implement technical solutions using the ServiceNow platform.
Key Responsibilities:
  • Design and develop business requirements on the ServiceNow platform with a focus on ITOM, CMDB, CSDM, Discovery, and Service Maps.
  • Capture requirements from stakeholders and SMEs through demonstrations and workshops.
  • Coordinate with internal/external stakeholders for development of user stories, configurations, and delivery on agreed timelines.
  • Configure modules, develop custom solutions as required through scripting and software development.
  • Prepare high-level design (HLD) and low-level design (LLD) documents, architecture designs, and technical documentation as specified.
  • Work with the platform team to update technology direction and strategy and manage BAU tasks.
  • Provide value-based assessments and workshops to help maximize business results from the ServiceNow software.

Required Skills and Qualifications:

  • At least 5+ years of experience in IT software, custom app development, with a minimum of 5 years in ServiceNow implementations, system integrations, and development of ITOM.
  • Hands-on developer experience in scripting, unit testing of NOW platform features, system integrations (REST/SOAP).
  • Expert knowledge on configuring CMDB, CSDM model, Discovery, Service Mappings with Impact, Root Cause Analysis.
  • Expert knowledge on Event, Alert, Incident Management rules and mapping with monitoring sources.
  • Deep understanding of REST, WSDL, JSON, and ability to integrate with third-party applications and data sources.
  • Manages CMDB & Asset foundation data tables, CMDB, Import Sets, and Update Sets.
  • Expertise in configuring UI Actions/UI Policy ACL, etc., and hands-on experience with Angular based Client-side & Server-side scripts, Business Rules, Glide Scripting, JavaScript, AJAX, HTML, CSS, JSON Web technologies.
  • Experience with Performance Analytics, Predictive Intelligence, and designing KPI-driven Reporting & Dashboards.
  • Develops and manages application code, user interfaces, and integration components.
  • Creates and maintains necessary development documentation, project plan, technical design, developer notes, user manual, etc.

Benefits:

  • Opportunity to work with a leading company in the industry.
  • Chance to develop and grow as a professional in a dynamic environment.
  • Competitive compensation package.
  • Excellent benefits and perks.

Others:

  • Must be willing to work in a fast-paced environment.
  • Ability to travel occasionally.
  • Strong communication and teamwork skills.

  • Purchase Manager

    5 days ago

    Nagpur, Maharashtra, India Meritus Management Service Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Purchase Manager to oversee the procurement of construction materials, machinery, and services for our ongoing and upcoming infrastructure projects.

  • Service Management Professional

    2 days ago

    Nagpur, Maharashtra, India beBeeServicemanagement Full time ₹ 15,00,000 - ₹ 25,00,000

    Senior IT Service Management TrainerWe are seeking a seasoned ITSM professional with 10+ years of experience in managing IT service delivery, process governance, and continual improvement. As a senior trainer, you will oversee ITSM practices, train, mentor, and develop fresh graduates entering the IT services field.Develop structured training programs for...

  • Service Management Professional

    5 hours ago

    Nagpur, Maharashtra, India beBeeTechnical Full time ₹ 75,00,000 - ₹ 1,25,00,000

    Job Title:Service Management EngineerThis is a challenging role that requires a high level of technical expertise and experience in Service Management (MIM). The ideal candidate will have a strong understanding of ITIL processes and be able to troubleshoot complex incidents, manage approved changes, and participate in DR/BCP drills.The successful candidate...

  • Front Office

    6 days ago

    Nagpur, Maharashtra, India Meritus Management Service Full time ₹ 3,00,000 - ₹ 5,00,000 per year

    To manage the front desk and provide professional reception services, ensuring smooth communication and support to visitors, clients, and staff.

  • Service Manager

    6 days ago

    Nagpur, Maharashtra, India Abhinav Institute of Technology and Management Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Job Title: Service Manager – Jawa Bike ShowroomLocation: NagpurSalary: ₹20,000 – ₹25,000 per monthJob Type: Full-timeJob DescriptionWe are looking for a dedicated and experienced Service Manager to join our Jawa Bike Showroom. The ideal candidate will be responsible for managing the service department, ensuring excellent customer satisfaction,...

  • Product Manager

    19 hours ago

    Nagpur, Maharashtra, India Meritus Management Service Full time ₹ 45,000 - ₹ 55,000 per year

    Product Manager who will lead product development, implementation, and market expansion initiatives. The role requires strong technical expertise, stakeholder management, leadership skills to drive innovative infrastructure solutions across India.

  • Marketing Manager-

    2 days ago

    Nagpur, Maharashtra, India Meritus Management Service Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Drive national marketing across India for road safety solutions. Lead campaigns, enable sales with content, manage events, generate leads, analyze markets & support revenue growth.

  • Service Sales professional

    6 days ago

    Nagpur, Maharashtra, India Siemens Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Internal Title: Portfolio Sales ProfessionalLocation : NagpurTravelling: Job involves extensive travelling across Vidarbha & M.P & Chhattisgarh StatesJob ResponsibilitiesPlan & Monitor Service Revenue Business for the RegionMake yearly plans for Service Revenue based on Installed Base (IB)and Sales ForecastMonitor the actuals w.r.t. plans. Drive & execute...

  • Service Professional

    1 week ago

    Nagpur, Maharashtra, India beBeeService Full time ₹ 40,00,000 - ₹ 80,00,000

    About the RoleWe are seeking a skilled and experienced Service Technician to join our team. The successful candidate will be responsible for providing on-site service support to customers across Guwahati and surrounding regions.The ideal candidate will have a strong background in mechanical or electrical engineering, with experience in field service,...

  • QMS Quality Manager-Automobile

    5 days ago

    Nagpur, Maharashtra, India Meritus Management Service Full time US$ 80,000 - US$ 1,20,000 per year

    Manage QMS & EHS compliance, resolve quality issues, and drive product reliability improvements with cross-functional teams.