Service Sales professional
1 week ago
Internal Title: Portfolio Sales Professional
Location : Nagpur
Travelling: Job involves extensive travelling across Vidarbha & M.P & Chhattisgarh States
Job Responsibilities
- Plan & Monitor Service Revenue Business for the Region
Make yearly plans for Service Revenue based on Installed Base (IB)and Sales Forecast
Monitor the actuals w.r.t. plans. Drive & execute mitigation actions.
Prepare Monthly MIS , Provide Contract & Revenue Forecasts
Monthly reviews with Regional and HO colleagues
- CRM & Collaboration
Develop professional customer relationship, offer appropriate service solutions to
achieve customer loyalty
Collaborate with Sales and Marketing teams to leverage competitive advantage for
the business & IB retention
Work closely with Education Services/ Application team for developing and growing
Education services revenue
- Acquire Service Business for the Regions
Coordinate with Region, HO and back office shared services team (GBS) to ensure
timely Contract offers submission to customers
Follow-up and negotiations with customers for conclusion of contracts in alignment with Regional and Territory sales managers, modality managers and Country Service Marketing/Sales
Improving Contract Capture Rate and Contract Conversions
Ensuring booking of contracts and submission of Invoices through commercial team
Collection of Payments from Customers as per agreed terms in coordination with
Business Administration and Service Group Leaders
Acquisition of Additional Service Revenue through upgrades, etc.
Qualifications / Skillsets / Experience
Graduate/Post graduate preferably in Biomedical / Electrical / Electronics stream
3-5 years of rich experience in a service sales or service marketing role in a medical devices organization
Excellent negotiation and stakeholder management skills
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