IT ServiceNow Specialist

2 days ago


Belgaum, Karnataka, India beBeeDeveloper Full time ₹ 20,00,000 - ₹ 25,00,000

Job Title: ServiceNow Developer

Description:

We are seeking a skilled ServiceNow developer to join our team.

Key Responsibilities:

  • Design, develop and deploy custom applications on the ServiceNow platform using Flow Designer, business rules and other relevant tools.
  • Create catalog items, approval workflows, dynamic forms, SLAs and other critical components of the ServiceNow platform.
  • Integrate ServiceNow with third-party systems such as identity platforms and facilities systems.
  • Set up and track metrics like ticket volumes, deflection rates, module usage and SLA performance.
  • Maintain instance upgrades, patch management and clone processes.
  • Collaborate with IT and Facilities teams to define and streamline workflows.
  • Ensure compliance with audit preparation and training L1/L2 teams.

Requirements:

  • 5+ years of experience in software development preferably with ServiceNow.
  • Strong knowledge of Flow Designer, business rules, client/server scripts and other relevant tools.
  • Experience with integrations, metrics & reporting, upgrades & maintenance and stakeholder engagement.


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