Salesforce Business Transformation Specialist

3 days ago

Hyderabad, Telangana, India beBeeBusiness Full time ₹ 90,00,000 - ₹ 1,20,00,000
Unlock Your Potential as a Salesforce Business Analyst

This role requires a strong blend of communication skills, business acumen, and platform knowledge to enable users to get the most out of Salesforce.

Key Responsibilities:
  • Drive identification of requirements across business units and identify system processes through evaluation of business objectives, drivers, and success metrics.
  • Document business requirements and detailed functional and technical specifications from multi-department stakeholders for review and delivery to the development team using agile model as well as develop epics, user stories, and their acceptance criteria for agile delivery.
  • Evaluate, analyze, and communicate system requirements on a continuing basis, and maintain system processes, including the delivery of regular status reports to all appropriate parties.
  • Participate in project delivery and process optimization to support the execution of projects using various project methodologies including performing configuration within a variety of software packages.
  • Identify change management processes and techniques to handle change within a business with minimal disruption to business activities.
Qualifications:
  • Minimum 5 years of Salesforce CRM experience as a Business Analyst or Business Systems Analyst required.
  • Change management experience preferred.
  • Project management experience preferred.
  • Salesforce Business Analyst Certification preferred.
  • Strong working knowledge of Salesforce platform out-of-the-box functionality, including best practices, security constructs, integration patterns, and development options.

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