Expert Travel Coordinator

2 weeks ago


Mumbai, Maharashtra, India Nexus Jobs Full time

Company Overview

Nexus Jobs is a leading talent staffing services provider, specializing in empowering clients with end-to-end manpower solutions. Headquartered in Jaipur, we have a team of 11-50 dedicated professionals who strive to deliver exceptional results.

About the Role

We are seeking an experienced Travel Consultant to join our team based in Mumbai, Maharashtra, India. As a Travel Consultant, you will be responsible for assisting clients with their travel plans and providing top-notch customer service. This is a full-time position that requires less than 1 year of experience in the travel industry.

Key Responsibilities

  • Assist clients in planning and booking their travel itineraries, ensuring seamless experiences.
  • Provide expert advice on travel destinations, flights, accommodations, and attractions, helping clients make informed decisions.
  • Handle ticketing, hotel reservations, car rentals, and other travel arrangements with precision and attention to detail.
  • Stay up-to-date on travel trends, destinations, and related information, always being prepared to offer valuable insights.
  • BUILD AND MAINTAIN STRONG RELATIONSHIPS WITH CLIENTS TO ENSURE REPEAT BUSINESS AND EXCELLENCE IN CUSTOMER SERVICE.
  • Collaborate with team members and travel partners to ensure smooth travel experiences for clients, fostering a culture of teamwork and excellence.
  • Meet sales targets set by the company, driving business growth and success.
  • Assist in developing marketing strategies to promote travel services, staying ahead of the competition.
  • Keep accurate records of bookings, payments, and other relevant information, maintaining high levels of data integrity and confidentiality.

Requirements

  • Less than 1 year of experience in the travel industry, with a strong passion for delivering exceptional customer experiences.
  • Knowledge of travel management and booking systems, with proficiency in using travel planning tools and software.
  • Excellent business development and client management skills, with a focus on building long-term relationships.
  • Strong interpersonal communication skills, with the ability to communicate effectively with clients and colleagues.
  • Good communication skills, both written and verbal, with a focus on clarity and professionalism.
  • Ability to plan and organize travel itineraries, with attention to detail and a focus on accuracy.
  • Attention to detail and accuracy in handling bookings, with a commitment to delivering high-quality results.
  • Ability to adapt to changing travel requirements and handle stress, with a focus on remaining calm and composed under pressure.

What We Offer

Nexus Jobs offers a competitive salary of ₹250,000 - ₹500,000 per annum, depending on experience, plus additional benefits including opportunities for career growth and professional development.


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