
Luxury Client Liaison
3 days ago
We are seeking a skilled Relationship Manager to join our team. As a key point of contact for high-end clients, you will ensure personalized attention and top-tier service while maintaining and expanding relationships.
- Manage and build lasting relationships with new and existing clients.
- Act as the primary contact for high-net-worth individuals.
- Provide personalized consultations to help clients choose jewelry pieces.
- Understand and convey product knowledge.
- Collaborate with the sales and design teams.
- Handle client inquiries, concerns, or feedback in a timely manner.
- Maintain detailed client records.
- Host private viewings and exclusive events.
- Stay informed of market trends and client preferences.
- Assist in achieving sales targets by fostering client loyalty and retention.
To be successful in this role, you will need:
- Bachelor's degree in Business, Marketing, or a related field.
- Proven experience as a Relationship Manager or in a client-facing role within luxury retail, hospitality, or similar industries.
- Excellent communication and interpersonal skills.
- A keen understanding of fine jewelry or luxury goods is preferred.
- Ability to manage multiple clients and provide attention to detail.
- Strong organizational skills and ability to maintain client records.
- Discretion and professionalism when handling high-net-worth clients.
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