
Luxury Brand Ambassador
2 days ago
We are seeking an experienced Senior Brand Advisor to join our team. As a key member of our marketing department, you will be responsible for building and maintaining strong relationships with clients and stakeholders.
The ideal candidate will have excellent communication and interpersonal skills, a deep understanding of the Luxury & design industry, and the ability to create a strong positive perception of the brand.
This role involves direct interaction with clients, associates, and the industry to build brand awareness, drive engagement, and generate/conversion sales.
Key Responsibilities:- Generate and convert inquiries into sales through in-depth knowledge about Brand Heritage, journey, products, and services.
- Handle client feedback and grievances professionally and drive solutions to the issues when necessary.
- Proactive sales, cross-selling, and servicing through telephone, email, and on-appointment and virtual meetings.
- Collaborate with internal teams to tailor solutions that meet client requirements and contribute to the overall growth and development of the Brand.
- Graduate/Postgraduate in Luxury Management/Marketing or MBA in marketing or communications from a reputed institute.
- 7+ years of experience in the Retail Luxury/Hospitality/Interior Industry.
- Excellent written and verbal communication skills, good personality, strong interpersonal skills, and the ability to build relationships at all levels.
- Ability to work effectively under pressure and manage multiple clients or agencies simultaneously.
- Career progression opportunities including international placements.
- Professional development and training programs.
- Represent the Brand in National/International Art & Design events and private previews.
- Stay informed about industry trends, market conditions, and competitor activities.
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