
Senior Client Liaison
22 hours ago
About Us:
Our mission is to craft compelling narratives for brands, driving meaningful conversations with their audiences through strategic storytelling and execution.
Key Responsibilities:
Main Objectives:
• Serve as the primary liaison for client requirements and queries.
• Understand client objectives and facilitate smooth communication with clarity.
• Foster positive client relationships through proactive support and collaboration.
• Assist in creating communication materials such as briefing notes, presentations, and one-pagers.
• Gather insights, case studies, and industry news to support client deliverables.
• Contribute to thought-leadership initiatives under guidance.
• Coordinate with internal teams (design, strategy, execution) to deliver high-quality outputs on time.
• Track deliverables, timelines, and ensure processes run smoothly.
• Provide operational support to the Unit Lead/Manager for client projects.
• Conduct basic research, competitor benchmarking, and trend tracking.
• Monitor industry and digital trends to identify potential opportunities.
• Identify small opportunities for growth within existing accounts.
• Support the team in preparing pitches and proposals.
• Assist in preparing performance reports with clear insights and learnings.
• Ensure reports are accurate, structured, and aligned with client expectations.
Qualifications & Experience:
• 2–3 years of experience in client servicing, communications, PR, or related fields.
• Strong communication and coordination skills.
• Good writing and presentation abilities.
• Awareness of digital media and influencers.
• Proficiency in MS Office applications.
What We Offer:
We provide a dynamic work environment that encourages creativity, agility, and measurable outcomes.
How to Succeed:
• Develop a deep understanding of our clients' objectives and needs.
• Build strong relationships with clients and colleagues alike.
• Stay up-to-date with industry trends and developments.
• Continuously improve your skills and knowledge to meet the evolving demands of the role.
• Demonstrate adaptability, flexibility, and a willingness to learn.
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