
Senior Client Delivery Manager
1 day ago
The Role Overview:
We are seeking an experienced Service Head to oversee client delivery, ensure service excellence, and lead the service team towards outstanding results.
Key Responsibilities:
- Manage end-to-end service delivery for clients, including trademark, copyright, patent, business consultation, PR, SEO, and marketing services.
- Serve as a liaison between sales and service teams, ensuring timely delivery of commitments made in sales.
- Develop SOPs (Standard Operating Procedures) for efficient project execution.
- Handle client inquiries, escalations, and satisfaction levels with professionalism.
About Us:
A trusted legal and business consulting company specializing in trademark, copyright, patent, business consultation, PR management, digital marketing, and startup growth solutions is hiring a talented professional to fill this key role.
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