Program Director

4 weeks ago

Chennai, Tamil Nadu, India NielsenIQ Full time

Job Title: Program Director

As a Program Director at NielsenIQ, you will be part of this organizational transformation as you drive and directly oversee the largest, most complex programs in buy technology. You will not only lead complex, high-visibility initiatives throughout the project lifecycle, but will also lead a team of program managers responsible for program execution. Your team's projects will cut across time zones, clients, and technologies and it is your job to motivate, allocate work, manage execution, and communicate to senior stakeholders.

Responsibilities:

  • Drive the end-to-end execution of program deliverables and tracking of program health
  • Define and track program milestones, timelines, and deployment plans
  • Provide coaching to a team of up to 2-3 program managers
  • Manage program scope (demand intake, documentation, change control, communication)
  • Act as the face of the program and communicate progress to upper management and stakeholders
  • Act as liaison for all facets of the program and pull people together to make decisions (Product, Operations, Technology, Commercial, Data Science, Client Deployment, Marketing, Sales) throughout the project
  • Facilitate cross-team prioritization between Stakeholders and Technology teams in order to create release plans and continue to manage throughout the program lifecycle
  • Ensure business objectives are clearly defined and that the program meets them
  • Adhere to standard program management processes, best practices, and tools to the organization, including architecture, cybersecurity, and quality
  • Facilitate conversations to ensure Cross Functional Team Dependencies are tracked, identifying gaps, and mitigating or escalating risks
  • Track and communicate program objectives and progress (Program Status, Initiative level Jira Boards, and Project Plans)
  • Facilitate Scrum of Scrum meetings, execute release level retrospectives
  • Track and ensure prompt resolution of issues
  • Implement Agile and SAFe methodologies, including PI planning facilitation, agile ceremonies, process improvements
  • Execute production readiness (Sign-offs & Documentation)
  • Communicate agile team metrics & drive compliance
  • Execute production and commercial readiness (Sign-offs, Documentation and Rollout Plans and Execution)
  • Track and report on program financials, including resource planning

Qualifications:

  • 10+ years in program and project management or similar role running large projects in operations, technology or engineering
  • Practical experience with agile techniques and methodologies
  • Superior communication skills (interpersonal, verbal, presentation written, email)
  • Proven ability to influence & gain buy-in at multiple levels, across divisions, functions and cultures
  • Comfort working with senior-level management and virtual teams
  • Ability to prioritize, manage, and deliver on multiple projects simultaneously; highly motivated and able to work against aggressive schedules
  • Strong bias toward action, flexible, resourceful, and able to operate effectively within a dynamic, fast-paced environment
  • You are the glue of a happy, high-performing, cross-functional team
  • Positive attitude, team player, self-starter; takes initiative, ability to work independently
  • Experience configuring and using Jira or similar project tracking software
  • Preferred: data warehousing, cloud experience
  • Bachelor's degree in business, computer science, or related field
  • Scrum Alliance certifications (CSM, CSPO, etc.) preferred

Additional Information:

  • Enjoy a flexible and rewarding work environment with peer-to-peer recognition platforms.
  • Recharge and revitalize with help of wellness plans made for you and your family.
  • Plan your future with financial wellness tools.
  • Stay relevant and upskill yourself with career development opportunities.

Our Benefits:

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

About NielsenIQ:

NielsenIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NielsenIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NielsenIQ delivers the Full View. NielsenIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.

For more information, visit

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Our commitment to Diversity, Equity, and Inclusion:

NielsenIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center:

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