Program Management Director

4 weeks ago

Chennai, Tamil Nadu, India Sanmina Full time

Job Title: Senior Manager - Program Management

Job Summary:

The Senior Manager - Program Management will be responsible for ensuring customer satisfaction of information technology solutions by managing the details of overall project schedules and deliverables. This role requires strong project management skills and the ability to work with cross-functional teams to deliver projects on time and within budget.

Key Responsibilities:

  • Oversee the installation and client acceptance of capitalized equipment, enterprise software systems, or system integration projects or engagements.
  • Provide on-site day-to-day activities between client and company personnel.
  • Ensure customer satisfaction of information technology solutions by managing the details of overall project schedules and deliverables.
  • Typically uses more project management skills than technical skills.
  • Usually involves extensive interaction with sales, engineering, product development, and other members of cross-functional teams focused on the delivery of new or existing products to clients.
  • Plans and directs schedules and budgets.
  • Monitors the project from initiation through delivery.
  • Organizes the interdepartmental activities ensuring completion of the project/product on schedule and within budget constraints.
  • Uses skills as a seasoned, experienced professional with a full understanding of industry practices and company policies and procedures; resolves a wide range of issues in imaginative as well as practical ways.
  • Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
  • Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Interacts with senior internal and external personnel.
  • Active participation in EHS-related activities like identification of aspects and impacts, HIRA, emergency preparedness, continuous improvements, etc., and enables reporting about hazardous situations to respective supervisors/department managers as required.

Authority:

  • Authorized to take quick decisions while handling sensitive issues and the same can be discussed with the Program Director for implementation.
  • Authorized to take robust process flow adhering to the customer's requirements and the same needs to be shared to the cross-functional team.
  • Authorized to take quick decisions wherever the customer's protocol is not followed and escalate the issue to the head of Program Management Department.

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