Order-to-Cash Specialist

3 weeks ago


Mumbai, Maharashtra, India 2coms Full time
About the Role

We are seeking a detail-oriented and organized professional to manage the entire Order-to-Cash process, ensuring timely order processing, accurate invoicing, and prompt collection of payments.

Key Responsibilities
  1. Order Processing:
    Receive and review customer orders for accuracy and completeness, coordinate with various departments to ensure timely and accurate order fulfillment, and generate and validate invoices based on the orders processed.
  2. Invoicing:
    Create and distribute invoices to customers in accordance with established billing cycles, verify billing details, pricing, and terms to ensure accuracy, and address any discrepancies or issues with invoices promptly.
  3. Accounts Receivable:
    Monitor and track customer payments to ensure timely collection, investigate and resolve payment discrepancies or issues, and generate and analyze aging reports to identify overdue accounts.
  4. Customer Communication:
    Communicate with customers regarding order status, billing inquiries, and payment reminders, and provide excellent customer service and address customer concerns or inquiries.
  5. Credit Management:
    Assess and review customer creditworthiness, establish and monitor credit limits for customers, and collaborate with the credit department to manage credit-related issues.
  6. Documentation:
    Maintain accurate and up-to-date records of customer transactions and interactions, and ensure compliance with company policies and regulatory requirements.


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