Production Support Specialist

5 days ago

Bareilly, Uttar Pradesh, India beBeeSystemAdministrator Full time ₹ 15,00,000 - ₹ 25,00,000

Job Title:

Site Reliability Engineer


Overview of Role and Responsibilities:

  • Provide end-to-end support for production, operations, and application administration to business and web applications, including 3rd party applications and related ecosystems.
  • The application environment is primarily based on Microsoft technologies, with supported environments including intranet and extranet applications and 3rd party applications.

Key Responsibilities:

  • Work on all types of production support activities, including attending help requests, installations, configurations, debugging, troubleshooting, and root cause analysis.
  • Contribute to application design and deployment projects, change management, and monitoring.

Requirements:

  1. BS/MS degree with about five years of solid experience as an application support administrator in a Microsoft-oriented IT environment.
  2. Excellent knowledge in administering applications in AWS/Azure cloud with a minimum of two years of experience.
  3. Strong expertise in Web Server Knowledge - IIS, Apache web server.
  4. Good understanding of common network protocols (HTTP, FTP) and SSL along with knowledge of debugging network-related issues using various available tools like Wireshark.
  5. Excellent debugging and problem-solving skills.
  6. Excellent work experience in supporting ASP/.Net based applications (custom developed and off-the-shelf systems).
  7. Experience in application security.
  8. Ability to fine-tune applications for performance issues.
  9. Excellent knowledge in automatic CI/CD deployment of applications.
  10. Thorough understanding of monitoring systems and monitoring methodology.
  11. Effective written and oral communication skills (must be able to articulate technical designs, strategies, and problems to management).
  12. Working knowledge of SQL databases.

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