Business Change Management Lead

4 weeks ago

Bengaluru, Karnataka, India GSK Full time

We are seeking a highly skilled Business Change Management Lead to join our team at GSK. This role will be responsible for developing and executing change management strategies to drive business transformation and ensure a smooth transition to new systems and processes.

The ideal candidate will have a proven track record of delivering large-scale change management programs, with expertise in organizational change management, communications, and stakeholder engagement. They will be able to inspire and motivate cross-functional teams, and have a deep understanding of the business and its operations.

The Business Change Management Lead will work closely with the GCC Change & Communications Lead to develop and implement a change management approach that aligns with the business's strategic objectives. They will be responsible for assessing requirements, planning and delivering change management activities, and reporting progress against plan.

The successful candidate will have a strong background in change management, with experience in SAP ERP deployments, offshoring, and outsourcing. They will be able to demonstrate a deep understanding of human-centered design, agile, and lean methodologies, and have a proven ability to deliver results in a complex, global environment.

We are looking for a highly skilled and experienced change management professional who can make a significant impact on our business. If you have a passion for change management and a proven track record of delivering results, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Develop and execute change management strategies to drive business transformation
  • Assess requirements, plan and deliver change management activities
  • Report progress against plan and manage risks and issues
  • Manage a complex stakeholder landscape, engaging stakeholders to ensure understanding, buy-in, and a smooth path for project delivery
  • Identify, mobilize, and manage the change network for the project
  • Create and execute a business change impact assessment and change action plan to ensure change is successfully mitigated
  • Execute business readiness activities to measure whether impacted employees are ready for the change, creating and delivering adoption plans as necessary
  • Effective management of all communications activities, including audience and stakeholder identification, development of a communications engagement strategy, key messages, materials, and channels
  • Ensure appropriate engagement with delivery partners across the business, e.g. GPOs, TPOs, Finance, HR, Tech, ERP Learning, Comms, etc
  • Focus on continuous improvement of methodology and feedback of lessons learned within GCC Transformation team and broader change teams
  • Engage with the wider GSK change and comms management community to drive best practices and learnings, and to ensure compliance to global policies, principles, and tools

Requirements:

  • Deep subject matter expert in project change and communication management
  • Proven track record of delivering transformational change on multiple large-scale programs (e.g. SAP ERP deployments, offshoring, and outsourcing)
  • 8 to 10 years' experience of Organizational Change Management and communications delivery; some training experience is advantageous along with end-to-end any ERP Implementation is mandatory preferably on SAP
  • Experience of human-centered design, agile, and lean methodologies preferred
  • Ability to inspire cross-functional, virtual, global, and diverse teams
  • Relationship and stakeholder management, (e.g. persuading and influencing skills)
  • Proven problem-solving and negotiation capabilities along with a process-focused perspective
  • Proven ability to deliver results in a complex/global environment and to solve complex business and process problems
  • Prosci Change Management Certification (preferred)
  • Project management certification (PMI/CAPM or PMP, PRINCE2)
  • Agile (SAFe/SCRUM) and Lean Six Sigma (preferred)
  • Flexible to Work in shift operations to cater based on the business needs

Why GSK?

We are a global biopharma company with a special purpose – to unite science, technology, and talent to get ahead of disease together. We prevent and treat disease with vaccines, specialty, and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/immunology, and oncology).

We want GSK to be a place where people feel inspired, encouraged, and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

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