Network Operations Specialist

7 days ago


Pune, Maharashtra, India AireSpring Full time

We are AireSpring, a leading provider of innovative communication solutions.

Our ideal candidate will possess a strong background in network operations and have the ability to work well in a fast-paced environment.

Job Description

We are seeking an experienced Senior NOC Engineer to join our team in New York City. The successful candidate will be responsible for ensuring maximum possible service availability and performance, provisioning customer network services on core equipment, and providing support services for Engineering and other technical teams.

The role involves managing and maintaining monitoring systems, fault handling and escalation, liaising with 3rd party suppliers, provisioning (IP assignment, core network configuration, DNS setup, monitoring and graphing for colocation, leased lines, customer backup and other customer network services), server build and installs, application upgrades, network equipment build and installation, maintenance of WIKI and technical documentation, development of knowledge and skills in network and system administration, Tier 3 Support for co-location, customer backup network and ISP services, and participating in a 24x7 call-out rota if required.

Salary Information

We offer a competitive salary of $95,000 per year, depending on experience.

Requirements

A minimum of 12-18 months' experience in a Technical Support or similar role is required. Good communication skills, network diagnostic skills, basic Linux CLI skills, basic sys admin skills, ability to work well in a busy team, strong analytical skills, ability to assess and prioritize faults and respond or escalate accordingly, and possession of IP networking certifications (CCNA, CCNP, CCIP) are also essential.

Benefits

In addition to the competitive salary, we offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

Others

We are committed to providing our employees with opportunities for growth and development. If you are a motivated and experienced professional looking to take your career to the next level, we encourage you to apply.



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