Expert Operations Professional

6 days ago

Solapur, Maharashtra, India beBeeOperational Full time ₹ 1,00,00,000 - ₹ 1,50,00,000

Job Title:

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Sr. Operations Executive is a high-level professional responsible for ensuring the smooth operation of ServiceNow's Governance, Risk & Compliance (GRC) modules.

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The ideal candidate will have strong expertise in ServiceNow administration, with hands-on experience in GRC modules, and the ability to ensure platform stability, integrations, and compliance processes.

">Responsibilities:">
  • Administer and configure ServiceNow platform including GRC modules
  • Perform DevOps activities, including code deployments across environments
  • Develop and implement fixes for production defects
  • Monitor and manage ServiceNow integrations with external systems
  • Resolve ServiceNow incidents and provide root cause analysis
  • Maintain user roles, permissions, and platform stability
  • Support audits and compliance reporting
  • Ensure smooth platform upgrades and patches
  • Automate operational tasks to improve efficiency
  • Maintain detailed operational documentation and runbooks
">Qualifications:">
  • 5+ years of ServiceNow administration experience
  • 2+ years of hands-on experience with ServiceNow GRC modules
  • Certifications: ServiceNow CSA, GRC: Integrated Risk Management (IRM) Fundamentals, GRC: Integrated Risk Management (IRM) Implementation
  • Experience in ServiceNow support & maintenance, including incident resolution
  • Proven experience with code deployments, integration monitoring, and defect fixes
  • Strong knowledge of Governance, Risk, and Compliance (GRC) processes
  • Familiarity with ITIL processes and change management
  • Knowledge of ServiceNow scripting (JavaScript, GlideAPI) is a plus
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ServiceNow is looking for an experienced professional who can deliver expert level service operations.

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