Senior Operations Leader

3 days ago

Gurgaon, Haryana, India beBeeOperations Full time US$ 1,04,000 - US$ 1,30,878
Job Overview

As a seasoned leader in operations management, you will oversee and direct the activities of multiple campaigns. You will be responsible for a wide range of responsibilities, including managing staff, providing excellent client service, and resolving problems.

  • Develop individual & team goals and implement a plan to carry out objectives.
  • Guide Operations Managers in achieving all team & individual goals.
  • Ensure compliance with all established policies and procedures.

Requirements:

  • Minimum 3 years of related working experience as a Senior Manager/Director specializing in BPO Operations and Management or equivalent.
  • Strong computer skills, especially in using MS Office applications and Google applications.
  • Responsible and has a good track record of meeting and delivering targets.
  • Excellent verbal and written communication and customer service skills.
  • Multitasking and high-stress environment expertise.
  • Leadership skills and analytical ability.
  • Strong organizational, analytical and managerial skills.

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