Contract Quote Specialist

3 days ago

Tiruchi, Tamil Nadu, India beBeeAnalytical Full time ₹ 20,00,000 - ₹ 25,00,000
Renewal Specialist

This role demands operational excellence, meticulous record-keeping and task management. It also requires a strong understanding of writing and preparing supporting renewal documentation and quotes. Proficiency in utilizing tools such as Salesforce, Gainsight, and Conga for contract generation is essential.

Key Responsibilities:
  • Collaborate with Customer Success Managers and Renewal Representatives on renewal document preparation, including supplying teams with contract quotes, and supporting documentation for ongoing client renewal conversations.
  • Analyze client data within various internal and external tools to gather supporting information needed to create documentation.
  • Work with Responsive employees to help identify actions needed to support a successful renewal process.
  • Build strong working relationships across Sales, Product and Customer Success teams.

Required skills include strong analytical and problem-solving abilities, excellent project management skills, and attention to detail. Familiarity with CRM and renewal management software is mandatory, as well as the ability to generate quotes for various client segments. Self-starter with a proven track record of driving customer success in SaaS companies and/or project management and driving adoption of technology within an organization.

Preferred Qualifications:
  • Associate or Bachelor's degree
  • 2+ years of experience executing and analyzing customer data to assist in a smooth renewal process for a high-growth SaaS company, with a track record of exceeding KPIs.

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