Customer Service Representative

2 days ago

Bengaluru, Karnataka, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 7,50,000
Job Title

A Customer Service Representative is required to manage customer relationships and ensure customer satisfaction.

  • This role involves handling inbound and outbound calls, emails, and live chat from customers regarding products and services.
  • The ideal candidate will have a deep understanding of the company's products and services to provide accurate information and solutions.
  • This position requires resolving issues efficiently while maintaining a calm and professional demeanor.
Key Qualifications
  • Analytical skills for effective customer retention
  • Strong communication skills for providing excellent customer service
  • Customer experience enhancement capabilities to drive business growth
  • Excellent interpersonal skills for building strong customer relationships
  • Multitasking and prioritization abilities for managing multiple customer interactions

We are seeking a skilled professional with 1-4 years of experience in customer-facing roles to join our team. The successful candidate will be able to work effectively in a fast-paced environment and maintain a high level of customer satisfaction.

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