
Customer Service Advocate
4 days ago
The position involves providing top-notch support to clients via phone, email, and chat. Ideal candidates possess excellent listening skills, attention to detail, and the ability to multitask in a fast-paced environment.
Main Responsibilities:- Troubleshoot and resolve client issues promptly and educate them to prevent future problems.
- Provide timely, engaging, and responsive support to clients and internal team members.
- Maintain a strong understanding of Autotrader products and services and adhere to policies, procedures, and guidelines.
- Develop or improve internal systems knowledge and be flexible in adjusting to changing duties and responsibilities.
- High secondary diploma with 3 years' experience in a related field; OR any stream graduate degree with 1 year of experience.
- Strong computer skills, especially proficient in Microsoft Office, Outlook, and other Internet-based tools.
- Excellent oral and written communication skills, unerring attention to detail, and the ability to multitask.
- A professional demeanor with the ability to take ownership of every interaction and find a solution for every customer.
This role offers opportunities for growth and development, as well as a dynamic work environment that values teamwork and innovation.
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Service Excellence Advocate
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Customer Service Representative
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2 days ago
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Customer Service Representative
4 days ago
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