Customer Service Representative

11 hours ago

Cannanore KL IN KAPS Motors PVT ltd Full time

only Female candidate preferred 1 - The Workshop Manager is responsible for overseeing the day-to-day operations of the automobile workshop ensuring efficient service delivery customer satisfaction and adherence to quality and safety standards The role involves managing the team of technicians coordinating with Customer Relationship Executives CREs monitoring reports and maintaining profitability of the service department 2 Make outbound calls to prospective customers who have shown interest in buying vehicles vehicle services or parts Answer inbound calls from customers inquiring about vehicle models pricing promotions and availability Identify potential leads by contacting customers who have expressed interest in vehicles or services via online inquiries advertisements or events Qualify leads by gathering customer information understanding their needs and promoting the appropriate vehicles or services Provide detailed information about various automobile models features prices financing options and promotions to customers Upsell or cross-sell related products e g car accessories service packages warranties Follow up with customers who have shown interest in specific vehicles or services answering any questions they may have and encouraging them to take the next step in the purchasing process Maintain regular contact with leads potential buyers and customers for scheduled service reminders test drives and new promotions Schedule test drives service appointments or consultations with sales representatives for interested customers Work closely with the sales team to convert leads into sales by ensuring that prospects are provided with accurate and timely information Assist in promoting ongoing deals sales events or special promotions related to vehicles or services Maintain accurate records of customer interactions preferences inquiries and follow-up activities Use CRM software to track and update customer data ensuring efficient lead management and communication Collect customer feedback objections and preferences to help the marketing and sales teams improve strategies and offerings Provide daily weekly reports on call outcomes lead conversions and sales figures Address customer concerns or complaints about vehicles pricing services or dealership processes offering solutions in a professional manner Support in Onboarding data of new joining s and send to HR department Maintain the Overtime report as well as the take care of Attendance analysis Any issues regarding employee need to escalate to Head HR Strong communication skills both verbal and written with the ability to explain complex automobile features in a simple manner Customer service orientation and active listening skills Basic understanding of automobile models features and pricing Persuasion and negotiation abilities to convert leads into sales Proficiency with CRM software and other office tools Excel expert Job Type Full-time Pay 16 000 00 - 22 000 00 per month Benefits Health insurance Paid sick time Provident Fund Language English Preferred Hindi Preferred Work Location In person Speak with the employer 91 9778659369

  • Sales Development Representative

    2 days ago

    Cannanore, KL, IN RJ Atlas Jewellery Full time

    The Sales Representative is responsible for promoting and selling the company s products and services to new and existing customers The role involves identifying potential clients understanding their needs and providing suitable product solutions to achieve sales targets and contribute to the company s growth Key Responsibilities Meet or exceed monthly and...

  • Customer Service Representative

    2 hours ago

    in Rakesh Kumar Consultancy Full time

    Handle and respond to customer emails, providing updates as needed (Drayage Shipment).Manage load acceptance and appointment bookings via email.Provide customers with ETA updates.Possess knowledge of tracking and tracing shipments.Proficient in using TMS (Transportation Management Systems).Experience in handling drayage shipments.Strong verbal and written...

  • Customer Service Representative

    2 days ago

    Cannanore, India Aspire jazp Technologies Full time

    Respond To Inbound Tickets And Queries Of Customers. Build Lasting Relationships With Customers, And Other Team Members Based On Trust And Reliability. Understand And Strive To Meet Or Exceed Call Center Metrics While Providing Excellent And Consistent Customer Service. Thrive Department Productivity And Quality Standards. Establishing New, And Maintaining...

  • Csr (customer Service Representative)

    3 weeks ago

    Bhuj, GJ, IN Unicorn Infosolutions Pvt. Ltd (Apple Authorised Service Provider) Full time

    Unicorn is an Apple Authorised Service Provider Kindly have a look at our website for more information www unicornstore in We are looking for a Customer Service Representative for our location based in Bhuj Gujarat As a Technician you help Apple Product owners get quick efficient support developing strong positive relationships with Apple When a customer...

  • Customer Relationship Manager

    11 hours ago

    Cannanore, KL, IN Ideal Decor Home Private Limited Full time

    Job description Customer Relationship Manager - Duties and Responsibilities 1 Customer Engagement Relationship Building Build and maintain strong long-term relationships with existing and new customers Ensure a high level of customer satisfaction through personalized service and timely communication Handle customer queries feedback and complaints promptly...

  • Customer Service Executive

    11 hours ago

    Kottayam, KL, IN Richfield Financial Service Private Limited Full time

    Job description Looking For Customer Service Executive Gold Loan Officer Location - Kottayam Pala Kottaramattom Leadership and Organizational skills Business growth and sales Achieve monthly target improve overall business of the company Customer relationship and customer service Job Types Full-time Permanent Pay 12 000 00 - 20 000 00 per month Benefits...

  • ▷ [Immediate Start] Customer Relationship Manager

    2 weeks ago

    Cannanore, KL, IN Ideal Decor Home Private Limited Full time

    Customer Relationship Manager - Duties and Responsibilities 1 Customer Engagement Relationship Building Build and maintain strong long-term relationships with existing and new customers Ensure a high level of customer satisfaction through personalized service and timely communication Handle customer queries feedback and complaints promptly and professionally...

  • Customer Service Representative

    2 weeks ago

    IN-MUMBAI-GHATKOPAR Ashland Inc. Full time ₹ 30,00,000 - ₹ 60,00,000 per year

    Ashland India Private LtdPosition : Customer Service RepresentativeJob DescriptionAre you the kind of person that is always thinking, sketching, seeking, and adjusting? Who needs to understand how things work and then figure out how they can work better? Are you a passionate, tenacious, solver who loves to work with others who share your drive? Are you...

  • Customer Service Representative-female

    1 week ago

    Cannanore, India CCAN SOLUTION Full time

    Excellent verbal communication skills - Business management skills - Maintain good relationships with current clients and potential clients - Ability to use your initiative - Customer service skills - Ambition and a desire to succeed - Must be dynamic and sales-target oriented - Coordinate with management and clients to identify business development...

  • Telesales/customer Service Representative

    2 days ago

    Malappuram, KL, IN AL ANEES IT SOLUTIONS Full time

    Job Title customer service executive Location changuvetty kottakkal Department Sales Job Summary We are seeking a Tele Sales Executive to join our dynamic sales team The ideal candidate will be responsible for generating sales over the phone building relationships with potential customers and achieving sales targets Key Responsibilities Make outbound calls...