Data Driven Retention Specialist

3 days ago

Mumbai, Maharashtra, India beBeeRetention Full time ₹ 9,00,000 - ₹ 12,00,000

Job Summary:

We are seeking a skilled retention expert to join our team and take on the critical challenge of preventing user churn and reactivating lapsed listeners.

The successful candidate will be responsible for identifying at-risk users, developing strategies to save them or bring them back, and working closely with our data team to leverage predictive models and analytics.

Key Responsibilities:
  • At-Risk User Intervention (Churn Prevention):
    • Identify Churn Signals: Work with the data team to leverage predictive models and your own analysis to identify listeners showing signs of disengagement or a high risk of churning.
    • Develop Strategies: Develop and implement targeted strategies to prevent user churn and reactivate lapsed listeners.
  • User Retention:
    • Understand Why Users Churn: Conduct thorough analysis to understand why users are churning and develop strategies to address these issues.
    • Implement Solutions: Implement solutions to prevent user churn and improve overall user experience.

Benefits:

  • Closed-Loop Feedback: Receive feedback from users and stakeholders to continuously improve your skills and performance.
  • Opportunities for Growth: Take on new challenges and responsibilities as you grow in your role.

Requirements:

  • Bachelor's Degree in Marketing, Business, or related field.
  • Minimum 2 years of experience in marketing or customer success.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.

What We Offer:

  • A dynamic and supportive work environment.
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.

About Us:

We are a leading company in the industry, dedicated to providing innovative solutions to our customers. Our team is passionate about delivering exceptional results and making a positive impact on our community.

  • Customer Retention Professional

    5 days ago

    Mumbai, Maharashtra, India beBeeRetention Full time

    Customer Retention SpecialistThis role involves developing and executing customer retention strategies across various touchpoints to drive engagement. You will assist in creating compelling content for email campaigns, marketing automation, and campaign management.About This RoleWe are seeking a strategic thinker with a passion for retention marketing and...

  • Customer Retention Specialist

    1 day ago

    Mumbai, Maharashtra, India beBeeRetention Full time ₹ 8,00,000 - ₹ 10,00,000

    Job Title: Customer Retention SpecialistWe are seeking a proactive customer retention professional to manage customer interactions, encourage subscription purchases, and resolve outstanding overages in a dynamic technology environment.

  • Customer Retention Specialist

    6 days ago

    Mumbai, Maharashtra, India beBeeRetention Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Overview:We are seeking a seasoned professional to spearhead our customer retention efforts. As a Retention Marketing Specialist, you will be responsible for developing and executing multi-channel retention strategies that engage customers across various touchpoints.Key Responsibilities:Customer Retention Strategy: Assist in creating and implementing...

  • Retention Specialist

    2 weeks ago

    Mumbai, Maharashtra, India Schbang Full time

    Growth Executive (1-2 Years) Location: Lower Parel, Mumbai Job Summary: We are looking for a proactive and results-driven Growth Executive to join our team. In this role, you will be responsible for developing and executing data-backed growth strategies that drive user acquisition, activation, retention, and revenue. A strong foundation in data analysis...

  • Retention Specialist

    4 days ago

    Mumbai, Maharashtra, India Schbang Full time

    Growth Executive (1-2 Years)Location: Lower Parel, MumbaiJob Summary:We are looking for a proactive and results-driven Growth Executive to join our team. In this role,you will be responsible for developing and executing data-backed growth strategies that drive user acquisition, activation, retention, and revenue. A strong foundation in data analysis using...

  • Retention Specialist

    1 day ago

    Mumbai, Maharashtra, India Schbang Full time

    Growth Executive (1-2 Years)Location: Lower Parel, MumbaiJob Summary: We are looking for a proactive and results-driven Growth Executive to join our team. In this role,you will be responsible for developing and executing data-backed growth strategies that drive user acquisition, activation, retention, and revenue. A strong foundation in data analysis using...

  • CRM, Retention

    6 days ago

    Mumbai, Maharashtra, India Antal International Full time

    Job Opportunity: CRM, Retention & Loyalty Lead About Us We are one of India's leading lifestyle retailers, offering a diverse portfolio of homegrown and international footwear and fashion brands. Role Overview The CRM, Retention & Loyalty Lead will build and scale our retention roadmap, loyalty program, and lifecycle marketing strategy. You will lead a...

  • CRM, Retention

    1 day ago

    Mumbai, Maharashtra, India Antal International Full time

    Job Opportunity: CRM, Retention & Loyalty LeadAbout Us We are one of India's leading lifestyle retailers, offering a diverse portfolio of homegrown and international footwear and fashion brands.Role Overview The CRM, Retention & Loyalty Lead will build and scale our retention roadmap, loyalty program, and lifecycle marketing strategy. You will lead a...

  • Senior CRM and Retention Strategist

    2 days ago

    Mumbai, Maharashtra, India beBeeRetention Full time ₹ 19,40,000 - ₹ 25,17,000

    Customer Loyalty and Retention ProfessionalWe are seeking a seasoned Customer Loyalty and Retention Professional to lead the development and execution of our retention roadmap, loyalty program, and lifecycle marketing strategy.About UsThis is a key role in cultivating customer loyalty and retention for a leading lifestyle retailer. The ideal candidate will...

  • Retention Manager

    4 weeks ago

    Mumbai, Maharashtra, India Truemeds Full time

    Role: Assistant Manager - Growth Marketing & Retention (Customer Life cycle Management) Location: Powai, Mumbai ( ) Kindly note that this will be a Work form Office Opportunity Working days: 5 days working (Monday to Friday) Position Overview: We are looking for a Retention Marketing Manager (CLM) to lead and accelerate our efforts around engaging and...