
Chief Hospitality Strategist
3 days ago
This senior leadership position oversees the operational strategy and execution for the hotel, ensuring alignment with brand standards and goals.
- Key Responsibilities:
- Develop and implement departmental strategies to meet or exceed guest expectations and drive revenue growth.
- Manage profit margins through effective cost control and optimize room occupancy and rate.
- Lead a high-performing operations team by setting clear goals and expectations and fostering a culture of excellence in service delivery.
- Monitor and analyze key performance indicators (KPIs) to identify trends and areas for improvement.
- Implement corrective actions and ensure seamless communication across departments to address guest concerns and complaints.
- Education and Experience:
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related field; 4 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
- OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related field; 2 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
As a Director of Operations, you will have opportunities to grow your career, develop new skills, and make a meaningful impact on our hotel's success. You will receive competitive compensation and benefits, including a comprehensive training program, mentorship opportunities, and a dynamic work environment that encourages innovation and collaboration.
What We OfferWe are committed to providing our employees with a positive and inclusive work environment that fosters creativity, diversity, and teamwork. Our company values employee satisfaction, retention, and growth, and we offer a range of programs and resources to support your career development and well-being.
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