
Delivering Outstanding Customer Experiences
5 days ago
The selected candidate will be responsible for managing and improving customer purchase and delivery experience, as well as tracking and analyzing customer data to identify churn insights.
Key responsibilities include:
- Enhancing customer engagement through proactive communication and problem-solving
- Managing complex customer data and analytics tools
- Improving operational efficiency and process effectiveness
Required Skills and Qualifications
- Pursuing a bachelor's or master's degree from a reputable university
- Proficiency in Excel, analytics, and web tools for consumer engagement
- Excellent communication and interpersonal skills
- Fluency in English
- Problem-solving abilities and attention to detail
Eligibility Criteria
- Interest in FMCG and kids' nutrition
- Ability to work collaboratively and manage multiple tasks
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