Telecom Operations Specialist

2 weeks ago


Chennai, Tamil Nadu, India CapTalent HR Full time

Company Overview:

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We are a leading HR services provider, CapTalent HR, dedicated to connecting top talent with rewarding opportunities.

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About the Role:

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We are seeking a highly skilled Telecom Operations Specialist to join our team in Chennai. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring seamless communication processes.

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Key Responsibilities:

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  • Provide high-quality customer support through various communication channels">
  • Maintain accurate records and data to ensure efficient operations">
  • Work collaboratively with cross-functional teams to resolve issues and improve processes">
  • Ensure compliance with all regulatory requirements and company policies">
  • Develop and maintain strong relationships with clients and stakeholders">
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Requirements:

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To succeed in this role, you will need:

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  • A minimum of 1 year of experience in a similar role, preferably in a call center or customer service environment">
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse groups">
  • Excellent problem-solving and analytical skills, with the ability to think critically and make sound decisions">
  • A bachelor's degree in any field, with a strong focus on customer service and communication">
  • Proficiency in Hindi and English languages, with the ability to communicate effectively with clients and colleagues">
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Benefits:

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We offer a competitive salary of ₹20,000 per month, along with additional benefits such as rotational shifts, week offs, and working days. If you are a motivated and results-driven individual looking for a new challenge, we encourage you to apply.

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Working Details:

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This is a full-time position, requiring 6 working days per week with one day off. The job location is Chennai (Ambattur), and the work-from-office option is available. If you have any questions or would like to discuss this opportunity further, please do not hesitate to contact us.



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