Telecommunications Billing Operations Specialist
2 weeks ago
Cynosure Corporate Solutions is seeking a highly skilled Telecommunications Billing Operations Specialist to join our team.
Key Responsibilities:
- Support the Carrier Commercial team to achieve commercial KPIs.
- Manage national codes number ranges and IMSI within a central operating system.
- Manage Premium codes relationships and monthly updates.
- Reconcile wholesale invoices and isolate system or CDR rating variances.
- Update commercial rates within the CSGi billing platform for Full MVNO rating.
- Alert the business to external interworking changes that may be required through national code alterations.
- Provide stakeholders with accurate cost and revenue information.
- Use expertise to add value to data and support decision-making.
- Deliver accurate costs and associated revenues within the operation.
- Manage rates codes and suppliers in the system.
- Manage data integrity to achieve the above.
Requirements:
- Experience within a European mobile operator or MVNO is advantageous.
- Understanding of national codes number ranges IMSI and how to navigate and take information from National Regulator websites.
- Experience in driving a mobile telecommunications billing system to capture wholesale costs within the traditional mobile products suite.
- Ability to understand principles such as porting premium and geo-geo number Origin-Based costs and associated rating.
- Experience with CSGi Route ICT and FM modules is a plus.
- Experience with CDR analysis and mobile rating engines is a must.
- Understanding of International/national Voice/SMS flow.
- Understanding of the activity within mediation & technology when it comes to passing data for rating or bill check.
- Knowledge of telecom architecture and call flows.
- Good skills with Excel Pivot Tables and Lookups are essential.
- Able to generate and interpret reports.
- Able to communicate with other teams/stakeholders.
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