Billing Operations Specialist
4 weeks ago
Billing Operations Specialist
Cynosure Corporate Solutions is seeking a skilled Billing Operations Specialist to support the Carrier Commercial team in achieving commercial KPIs. The ideal candidate will have experience in managing national codes, IMSI, and premium codes relationships, as well as reconciling wholesale invoices and isolating system or CDR rating variances.
Key Responsibilities:
- Operational support for the Carrier Commercial team to achieve commercial KPIs
- Management of national codes, IMSI, and premium codes relationships
- Reconciliation of wholesale invoices and isolation of system or CDR rating variances
- Update of commercial rates within the CSGi billing platform
- Alerting the business to external inter-working changes
- Provision of accurate cost and revenue information
- Use of expertise to add value to data and support decision-making
- Delivery of accurate costs and associated revenues
- Management of rates codes and suppliers
- Management of data integrity
Requirements:
- Experience within a European mobile operator or MVNO
- Understanding of national codes, IMSI, and navigation of national regulator websites
- Experience in driving a mobile telecommunications billing system
- Ability to understand principles such as porting premium and geo-geo numbers, origin-based costs, and associated rating
- Experience with CSGi Route ICT and FM modules
- Experience with CDR analysis and mobile rating engines
- Understanding of international/national voice/SMS flow
- Understanding of activity within mediation and technology
- Knowledge of telecom architecture and call flows
- Good skills in Excel Pivot Tables and Lookups
- Able to generate and interpret reports
- Able to communicate with other teams/stakeholders
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