Account Management Specialist

4 hours ago


Delhi, Delhi, India Gateway Search Full time
Job Description

We are seeking an experienced Account Management Specialist to join our team in Delhi. The ideal candidate will have a strong understanding of public sector operations and logistics workflows, as well as excellent communication and interpersonal skills.

Key Responsibilities:
  • Client Relationship Management: Serve as the primary point of contact for key public sector and logistics clients, ensuring long-term partnerships and developing trust-based relationships with stakeholders.
  • Account Growth & Retention: Drive account expansion by identifying cross-sell or up-sell opportunities within public and logistics sectors, and develop strategic account plans to achieve growth targets and enhance client satisfaction.
  • Solution Delivery & Project Coordination: Work closely with internal teams to ensure smooth implementation of digital solutions, monitor project progress, and manage issues or escalations.
  • Market knowledge & Advisor: Stay updated on government policies affecting public sector digitization and regulatory frameworks in the logistics industry, and provide clients with insights on industry trends, policy updates, and relevant digital transformation strategies.
Requirements:
  • Minimum 5-7 years of experience managing public sector or logistics industry accounts.
  • Strong understanding of public sector operations and logistics workflows.
  • Familiarity with the Delhi region and access to relevant public and logistics sector stakeholders.
  • Knowledge of government contracts, tender management, and procurement processes.
Estimated Salary:

$80,000 - $110,000 per annum.


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