Service Engineer

1 month ago


Noida, Uttar Pradesh, India Schindler Group Full time

We Deliver Excellence

Role:

The Customer Engineer will be responsible for ensuring the smooth operation of installations in their assigned territory. This involves performing repairs and maintenance tasks, generating revenue through the sale of spare parts, and providing exceptional customer service to minimize downtime and callbacks.

We Deliver Results

Responsibilities:

  • Execute periodic maintenance of installations in accordance with agreed-upon timelines and Schindler Safety and Quality standards.
  • Respond to customer callbacks in a timely manner and provide feedback to ensure continuous improvement.
  • Plan and supervise the work of sub-contractors to ensure timely completion of service tasks.
  • Identify opportunities to sell spare parts and coordinate with the Field Service Branch to obtain necessary components.
  • Ensure high levels of customer satisfaction.
  • Comply with Company policies and procedures.

We Deliver Value



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