Chief Client Solutions Officer

1 day ago

Gulbarga, Karnataka, India beBeeServicingDirector Full time ₹ 20,00,000 - ₹ 25,00,000
Drive Business Growth as a Servicing Director

The role of Servicing Director plays a pivotal part in our organization's success. As a key member of our team, you will lead the charge in delivering exceptional client service and driving business growth.

This strategic position requires strong leadership, effective communication, and analytical skills to drive success. You will develop and communicate Annual Operating Plans based on client briefs, adapting them to changes in client needs or digital platform policies.

  • Key Responsibilities:
  • Strategic Planning and Communication: Develop and communicate Annual Operating Plans (AOP) based on client briefs, adapting them to changes in client needs or digital platform policies.
  • Brand Positioning and Differentiation: Define brand positioning strategies that distinguish clients from competitors and resonate with target audiences.
  • Client Relationship Management: Develop and maintain strong, trusting relationships with clients, ensuring client renewals and upsells.
  • Performance Analysis and Reporting: Evaluate marketing success through social media reports, identifying improvement areas and demonstrating value to stakeholders.
  • Resource Planning and Contract Management: Update resource planning quarterly and ensure timely contract renewals, addressing obstacles proactively.
  • Financial Management: Maintain monthly client P&Ls, ensuring billing targets are met.
  • Team Management and Development: Conduct monthly team meetings, provide feedback, and mentor teams for proactive problem-solving.

Requirements:

  • Strong leadership and communication skills
  • Ability to analyze complex data and develop strategic plans
  • Experience in client relationship management and team leadership
  • Strong financial management skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

What We Offer:

  • A dynamic and supportive team environment
  • Ongoing training and development opportunities
  • A competitive salary and benefits package
About This Role

This is an exciting opportunity for a seasoned professional to take on a new challenge and drive business growth. If you are passionate about leading high-performing teams and delivering exceptional results, we encourage you to apply.

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