Strategic Loyalty Program Developer

1 week ago

Alleppey, Kerala, India beBeeLoyalty Full time ₹ 1,00,00,000 - ₹ 2,50,00,000
Job Description

The Strategic Loyalty Program Developer plays a pivotal role in crafting and implementing innovative loyalty programs targeting facade & window fabricators. This position emphasizes cultivating non-price based value propositions that leverage technical expertise, digital solutions, and consumer insights to deepen engagement, enhance fabricator capabilities, and differentiate our offerings in undifferentiated markets.

This role requires the ability to drive digital engagement and enablement, deploy digital tools that empower fabricators to optimize project delivery and showcase professionalism and technical expertise. The ideal candidate will establish systems to capture robust qualitative insights from facade & window fabricators and end-users, including project & product feedback, evolving technical needs, and market trends.

Key Responsibilities
  • Loyalty Program Strategy & Execution
  • Develop and implement loyalty initiatives focused on technical certification, advanced training, exclusive digital resources, and collaborative innovation platforms that enhance fabricator expertise and project success without relying on price discounts.
  • Drive Digital Engagement & Enablement
  • Lead the deployment of digital tools that empower fabricators to optimize project delivery and showcase professionalism and technical expertise.
  • Generate and Utilize Consumer & Fabricator Insights
  • Certification & Capability Building
  • Program Performance Tracking & Reporting

The successful candidate will utilize CRM systems and digital analytics to monitor engagement, gather feedback, track KPIs, and produce actionable reports to optimize loyalty initiatives.

Benefits

The successful candidate will have the opportunity to work in a dynamic environment with a talented team of professionals. They will be empowered to make strategic decisions and contribute to the development of innovative loyalty programs.

Requirements

To be considered for this role, candidates must have excellent communication and project management skills. They should possess a strong understanding of digital marketing and customer experience principles. A degree in Business Administration, Marketing, or a related field is preferred.

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