Help Desk Professional

Customer Service Representative Role Summary:We are seeking a skilled professional to provide timely and accurate solutions to customer inquiries via phone or email. The primary point of contact for customers, this role will maintain accurate records and document all interactions.Key Responsibilities:Respond to customer inquiries in a professional and...

Job Title: Service Desk Supervisor**About the Role:**The IT Service Desk Supervisor plays a key leadership role in driving daily operations of our global Service Desk.This position provides frontline oversight for a team of Tier 1 and Senior Agents delivering 24x7 support to users worldwide. You will guide team performance, support escalation management, and...

Role: IT Help Desk Specialist Level 2Work Location: Thane, MaharashtraTotal Experience: 3+yearsShift: US Shift Hours & Rotational Shift We are seeking an experienced Help Desk Specialist Level 2 to join our 24x7 NOC, SOC, and Help Desk division. The ideal candidate will be skilled in troubleshooting, configuring, and maintaining a variety of devices across...

Job DescriptionWe are seeking a skilled Customer Service Specialist to join our team in Indore. As a key member of our customer support department, you will be responsible for delivering exceptional service to our clients through chat and email communication.The ideal candidate will possess strong expertise in customer support, excellent communication...

Job OpportunityWe are seeking a detail-oriented and accuracy-focused individual with excellent communication skills to join our team.About the RoleThis position involves responding promptly and professionally to customer inquiries via email, phone, and chat. Collaboration with cross-functional teams is also essential to streamline workflows and enhance...

Job Title: Customer Care ExecutiveWe are seeking a skilled and customer-focused individual to fill this key role. As the first point of contact for our customers, you will be responsible for delivering exceptional service, resolving issues, and ensuring a positive customer experience across various channels.Key Responsibilities:Respond promptly and...

As a customer support specialist, you will be responsible for providing exceptional service to our students. We are looking for someone who is enthusiastic and dedicated to their work.Key Responsibilities:Respond promptly and effectively to student inquiries through various channels including email and phone.Provide accurate information about courses,...

Front Desk Operations ManagerThe ideal candidate for this role is an experienced professional who has worked in a front desk capacity within 4/5 star hotels, possessing the ability to provide exceptional customer service and administrative support at the front desk.Responsibilities include day-to-day operations management, handling check-ins/outs, billing,...

Job OpportunityWe are seeking a highly skilled customer support specialist to provide exceptional service to our customers.This role involves ensuring efficient communication, empathetic issue resolution, and proactive problem-solving to deliver a delightful customer experience.

Job OpportunityTechnical Support Specialist RoleLocation: PuneExperience: 5+ yearsNotice Period: Immediate/15 daysShift: FlexibleAbout the Position:Provide timely support for application and system issues at a high level. Monitor performance and troubleshoot technical problems, ensuring production environments run smoothly. Work collaboratively with teams to...