Help Desk Representative

Technical Support SpecialistWe are seeking a highly motivated and customer-focused technical support specialist to provide excellent technical assistance.Key ResponsibilitiesProvide initial technical support to end-users.Log, categorize, and prioritize all incoming IT support tickets in the ticketing system.Troubleshoot hardware, software, applications, and...

Role: IT Help Desk Specialist Level 2Work Location: Thane, MaharashtraTotal Experience: 3+yearsShift: US Shift Hours & Rotational Shift We are seeking an experienced Help Desk Specialist Level 2 to join our 24x7 NOC, SOC, and Help Desk division. The ideal candidate will be skilled in troubleshooting, configuring, and maintaining a variety of devices across...

As a customer support specialist, you will be responsible for providing exceptional service to our students. We are looking for someone who is enthusiastic and dedicated to their work.Key Responsibilities:Respond promptly and effectively to student inquiries through various channels including email and phone.Provide accurate information about courses,...

Job Title: Service Desk Supervisor**About the Role:**The IT Service Desk Supervisor plays a key leadership role in driving daily operations of our global Service Desk.This position provides frontline oversight for a team of Tier 1 and Senior Agents delivering 24x7 support to users worldwide. You will guide team performance, support escalation management, and...

Customer Service Representative Role Summary:We are seeking a skilled professional to provide timely and accurate solutions to customer inquiries via phone or email. The primary point of contact for customers, this role will maintain accurate records and document all interactions.Key Responsibilities:Respond to customer inquiries in a professional and...

Job DescriptionWe are seeking a skilled Customer Service Specialist to join our team in Indore. As a key member of our customer support department, you will be responsible for delivering exceptional service to our clients through chat and email communication.The ideal candidate will possess strong expertise in customer support, excellent communication...

Job Title: Customer Service LiaisonWe are seeking a skilled and dedicated individual to join our customer support team. As a customer service liaison, you will be the primary point of contact for customers, providing timely and effective solutions to their queries and concerns.Key Responsibilities:Respond to customer inquiries via phone, email, and chat in a...

Job OpportunityWe are seeking a highly skilled customer support specialist to provide exceptional service to our customers.This role involves ensuring efficient communication, empathetic issue resolution, and proactive problem-solving to deliver a delightful customer experience.

Developing high-quality customer interactions is key to driving satisfaction and growth. As a Customer Support Executive, you will leverage your exceptional communication skills to resolve issues in a timely and professional manner.About the RoleKey Responsibilities:Handling customer inquiries, addressing concerns, and ensuring prompt resolutions.Managing...

Job OpportunityWe are seeking a detail-oriented and accuracy-focused individual with excellent communication skills to join our team.About the RoleThis position involves responding promptly and professionally to customer inquiries via email, phone, and chat. Collaboration with cross-functional teams is also essential to streamline workflows and enhance...