Help Desk Specialist

Technical Support SpecialistWe are seeking a highly motivated and customer-focused technical support specialist to provide excellent technical assistance.Key ResponsibilitiesProvide initial technical support to end-users.Log, categorize, and prioritize all incoming IT support tickets in the ticketing system.Troubleshoot hardware, software, applications, and...

Role: IT Help Desk Specialist Level 2Work Location: Thane, MaharashtraTotal Experience: 3+yearsShift: US Shift Hours & Rotational Shift We are seeking an experienced Help Desk Specialist Level 2 to join our 24x7 NOC, SOC, and Help Desk division. The ideal candidate will be skilled in troubleshooting, configuring, and maintaining a variety of devices across...

Job OpportunityWe are seeking a highly skilled customer support specialist to provide exceptional service to our customers.This role involves ensuring efficient communication, empathetic issue resolution, and proactive problem-solving to deliver a delightful customer experience.

Job Title: Service Desk Supervisor**About the Role:**The IT Service Desk Supervisor plays a key leadership role in driving daily operations of our global Service Desk.This position provides frontline oversight for a team of Tier 1 and Senior Agents delivering 24x7 support to users worldwide. You will guide team performance, support escalation management, and...

**Technical Support Specialist Role** We are seeking a skilled Technical Support Specialist to provide top-notch technical assistance, resolve complex issues, and deliver exceptional customer satisfaction. Main Responsibilities:Deliver expert technical support and troubleshooting servicesRespond to customer inquiries and resolve technical issues...

Job DescriptionWe are seeking a skilled Customer Service Specialist to join our team in Indore. As a key member of our customer support department, you will be responsible for delivering exceptional service to our clients through chat and email communication.The ideal candidate will possess strong expertise in customer support, excellent communication...

Job OpportunityTechnical Support Specialist RoleLocation: PuneExperience: 5+ yearsNotice Period: Immediate/15 daysShift: FlexibleAbout the Position:Provide timely support for application and system issues at a high level. Monitor performance and troubleshoot technical problems, ensuring production environments run smoothly. Work collaboratively with teams to...

Job Title: Customer Service LiaisonWe are seeking a skilled and dedicated individual to join our customer support team. As a customer service liaison, you will be the primary point of contact for customers, providing timely and effective solutions to their queries and concerns.Key Responsibilities:Respond to customer inquiries via phone, email, and chat in a...

Developing high-quality customer interactions is key to driving satisfaction and growth. As a Customer Support Executive, you will leverage your exceptional communication skills to resolve issues in a timely and professional manner.About the RoleKey Responsibilities:Handling customer inquiries, addressing concerns, and ensuring prompt resolutions.Managing...

As a customer support specialist, you will be responsible for providing exceptional service to our students. We are looking for someone who is enthusiastic and dedicated to their work.Key Responsibilities:Respond promptly and effectively to student inquiries through various channels including email and phone.Provide accurate information about courses,...