International Voice Process Enhancement Leader

Job DescriptionWe are seeking an experienced Operations Manager to lead our voice process operations. The ideal candidate will have a proven track record of managing daily operations, leading teams, and driving performance improvements.Responsibilities include:Managing the day-to-day activities of the voice process team.Leveraging technology to enhance call...

Job Title: Process Optimization LeaderA seasoned professional with 10+ years of experience in BPO and 3+ years in voice process management is sought to lead cross-functional teams. The ideal candidate will oversee daily operations, manage performance metrics (AHT, CSAT, FCR, SLA), and drive continuous improvement.Key Responsibilities:Lead multiple...

International Voice Process JobWe are seeking a skilled International Voice Process specialist to join our team. As an International Voice Process expert, you will be responsible for reviewing new orders for accuracy and completeness.This is a fantastic opportunity for anyone looking to gain experience in a fast-paced environment with a global customer...

Job TitleA Training Manager is required for an International Voice Process. The ideal candidate will have experience in BPO or tenured Deputy Manager Training and be willing to relocate.About the RoleThe Training Manager will identify and assess future and current training needs through job analysis, career paths, annual performance appraisals, and...

Job Title: Performance Enhancement SpecialistKey Responsibilities:Monitor, evaluate, and score inbound/outbound calls based on predefined quality metrics.Provide constructive feedback and coaching to customer-facing representatives to enhance their performance.Identify communication gaps, process deviations, and customer handling shortfalls.Prepare and...

Walk in for International voice process.Broker Price Opinion (BPO) is responsible for managing the process of obtaining broker price opinions for the banks/mortgage companies. This role involves working with real estate agents, clients, and internal teams to ensure the timely and accurate completion of BPO reports.Key Responsibilities:•Coordinate the BPO...

Signal Processing LeaderCentum Electronics seeks an experienced professional to lead the design, development, and implementation of advanced signal processing algorithms for radar systems.The ideal candidate will work in a team environment to design, develop, integrate, and test Radar Systems for Defense, Aerospace, and Communication areas.They will...

Lead Voice AnalystWe are seeking a highly skilled Lead Voice Analyst to play a key role in managing the process of obtaining broker price opinions for banks and mortgage companies.This involves working closely with real estate agents, clients, and internal teams to ensure timely and accurate completion of BPO reports.Key Responsibilities:Coordinate the BPO...

Overview:As a key leader in finance operations, you will oversee the optimization of transactional activities through strategic process improvement initiatives.Collaborating with cross-functional teams, your primary responsibility is to identify opportunities for enhancement and implement end-to-end solutions that boost efficiency and productivity.Ensuring...

Job DescriptionA seasoned leader with experience in international telecom processes is required to lead the operations team. The Team Lead - Operations role involves leading the operations team to achieve key performance indicators and process optimization.Key Responsibilities:Manage and motivate a high-performing team to deliver resultsDevelop and implement...