Front Office Service Coordinator

6 days ago


Delhi, Delhi, India beBeePatientCare Full time ₹ 1,04,000 - ₹ 1,30,878
Job Role

The role of Front Office Executive is a vital position in any organization. It requires an individual who can provide exceptional customer service while maintaining the smooth operation of the office.

  • To possess excellent interpersonal skills, being warm, compassionate, and efficient in dealing with patients and their attendants.
  • Listen attentively to patients and never respond aggressively, even if they are incorrect.
  • In case a patient becomes agitated, seek assistance from senior staff before the situation escalates.
  • Provide accurate information at all times, and if necessary, consult seniors for guidance.
  • Be readily available at your workstation and ensure a proper handover in writing before taking a break.
  • Maintain a logbook for messages and ensure that messages are passed on to the concerned person or reliever.
  • Adhere to established guidelines for:

1. Registration

2. Appointments

3. Counselling of patients

4. Suggestions from patients

5. OPD Billing



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