Front Desk Coordinator

1 week ago

Delhi, Delhi, India Goyal Books Overseas Full time ₹ 3,00,000 - ₹ 6,00,000 per year

ob Summary:

The Front Desk Coordinator will serve as the first point of contact for all clients, visitors, and employees, representing The Face Company with warmth and professionalism. This role involves managing reception activities, handling inquiries, maintaining front office operations, and providing administrative support to ensure a seamless and welcoming experience for everyone entering the organization.

Key Responsibilities:

  • Greet and welcome clients, visitors, and vendors with a professional and positive attitude.
  • Manage the reception area to ensure it is tidy, well-organized, and reflective of company standards.
  • Answer, screen, and forward phone calls promptly and accurately.
  • Handle incoming and outgoing correspondence, including emails, couriers, and deliveries.
  • Maintain visitor logs and follow security and compliance protocols.
  • Schedule and manage appointments, meetings, and conference room bookings.
  • Coordinate with various departments to facilitate smooth communication and workflow.
  • Assist the HR/Admin team with administrative tasks such as filing, data entry, and record-keeping.
  • Monitor and manage office supplies inventory and place orders when needed.
  • Support company events, client meetings, and special projects as required.
  • Act as a brand ambassador, ensuring a premium experience for clients and guests.

Qualifications and Skills:

  • Education: Bachelor's degree preferred (or equivalent qualification).
  • Experience: 1–3 years in front office, reception, or administrative roles.
  • Strong verbal and written communication skills.
  • Professional appearance with a customer-first attitude.
  • Proficiency in MS Office Suite (Word, Excel, Outlook).
  • Excellent organizational and multitasking skills.
  • Ability to remain calm and professional in fast-paced situations.
  • Strong interpersonal skills with a courteous and approachable personality.

Key Competencies:

  • Professionalism: Represent the company with integrity and poise.
  • Customer Service Orientation: Deliver exceptional client and visitor experiences.
  • Attention to Detail: Ensure accuracy in scheduling and record-keeping.
  • Time Management: Handle multiple tasks efficiently and effectively.
  • Problem-Solving: Quickly address and resolve front office issues.

Employment Type: Full-Time

Compensation: As per industry standards

Job Type: Full-time

Pay: ₹15, ₹35,000.00 per month

Benefits:

  • Paid sick time
  • Paid time off

Work Location: In person

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