
Travel Coordinator
8 hours ago
As a Travel Coordinator, you will play a key role in ensuring seamless travel experiences for our clients.
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to effectively manage bookings, provide product information, and handle customer inquiries.
Key Responsibilities:
- Coordinate domestic and international travel arrangements, including flight and rail bookings.
- Provide expert knowledge on travel products and services, such as visas, currency exchange, and health regulations.
- Process refunds and cancellations of air tickets, while maintaining high levels of customer satisfaction.
- Collaborate with clients, internal teams, and external partners to deliver exceptional service.
- Contribute to the development of new business opportunities through proactive communication and relationship-building.
Competencies:
- Strong analytical and problem-solving skills.
- Proficiency in computer systems, GDS tools, and e-travel platforms.
- Effective negotiation, conflict resolution, and time management skills.
- Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
Educational Qualification:
- Degree in Travel and Tourism or a related field preferred.
Experience:
- Total 3-5 years of relevant experience in travel coordination.
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