Service Engineer
7 days ago
We are seeking a highly skilled Service Engineer to join our team at BTG Group. As a Service Engineer, you will be responsible for providing technical support and services to our customers, ensuring the smooth operation of our instrumentation and automation solutions.
Key Responsibilities- Installation, start-up, and commissioning of BTG sensors, analyzers, and solution projects on customer sites.
- Provide troubleshooting, application, and on-site service support for existing installations.
- Responsible for Inhouse Service of Instruments at the CoE, Hyderabad Service facility.
- Commitment to support and resolve customer challenges on an end-to-end basis with full ownership.
- Manage projects as assigned by the Manager.
- Communicate plans and progress to customers and the BTG team, both local and global.
- Work closely with sales team to provide leads on customer unmet process needs (opportunity for BTG), competitive activities, and anything important observed in the field.
- Provide proper documentation of all jobs conducted (field service report) and proactively communicate with customer and BTG internal resources.
- Provide outstanding service to customers, supported by the global BTG team.
- Responsible for own personal safety, the safety of the team, and those around you.
- Work in accordance with and enforce compliance with all BTG policies (ex: Safety, Code of Conduct, Commercial Policy, Security Policy, and Export Compliance) to maintain BTG reputation and image.
- Bachelor of Engineering in (Mechanical, Electrical, Instrumentation) or equivalent.
- 5+ Years' experience in industrial automation, instrumentation.
- Training and exposure to Pulp & Paper process or chemical process automation and DCS operations.
As a Service Engineer at BTG Group, you will have the opportunity to work with a global team, providing technical support and services to our customers. You will be responsible for ensuring the smooth operation of our instrumentation and automation solutions, and will have the opportunity to work on a variety of projects and with different customers.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Service Engineer looking for a new challenge, we encourage you to apply for this role.
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