Technical Operations Specialist

4 weeks ago


Noida, Uttar Pradesh, India Fiserv Full time

About the Role

Job Title

Work Location

Fiserv is a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely.

Key Responsibilities

  1. Schedule and generate reports from new Account processing application.
  2. Collaborate with vendors (ATM/Credit/Debit).
  3. Perform verification of online transactions posting and card ordering.
  4. Interpret client's existing systems, workflows, and processing parameters.
  5. Take complete ownership of back-office work for the assigned conversion/implementation.
  6. Manage multiple clients and adhere to project timelines.
  7. Monitor project progress by tracking activity, resolving problems, publishing progress reports, recommending actions in accordance with stated procedure.
  8. Assist management with the planning and design of improvements to business processes.
  9. Utilize system and data to resolve business issues in the most effective manner.
  10. Analyze and identify root cause; provide input to solutions that lead to success of the project.
  11. Communicate progress and any potential problems to Project Manager for awareness and/or resolution.
  12. Maintain the tools used to ensure the efficiency and effectiveness of the conversion process (system studies, timelines, and questionnaires).

Requirements

  1. B.Tech/MCA/MSC (IT/CS)/BCA/BBA
  2. 4 to 9 years of experience in IT Industry.
  3. Excellent knowledge of Account Processing applications (US), and Cards (Debit/ATM/Credit)
  4. Should have experience Back Office / Operations / General Ledger / Reconciliation
  5. Good understanding of debit network
  6. Good understanding of Excel
  7. Should have good understanding of activities performed in conversion/implementation of core Banking application.
  8. Knowledge of Banking and Cards domain.
  9. Experienced problem solving and data analysis skills.
  10. Excellent verbal and written communication and interpersonal skills

What We Offer

Fiserv offers a competitive benefits package and career growth opportunities. If you want to solve complex business challenges every day, this is the right opportunity for you.



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