Technical Operations Specialist
4 weeks ago
About the Role
Job Title
Work Location
Fiserv is a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely.
Key Responsibilities
- Schedule and generate reports from new Account processing application.
- Collaborate with vendors (ATM/Credit/Debit).
- Perform verification of online transactions posting and card ordering.
- Interpret client's existing systems, workflows, and processing parameters.
- Take complete ownership of back-office work for the assigned conversion/implementation.
- Manage multiple clients and adhere to project timelines.
- Monitor project progress by tracking activity, resolving problems, publishing progress reports, recommending actions in accordance with stated procedure.
- Assist management with the planning and design of improvements to business processes.
- Utilize system and data to resolve business issues in the most effective manner.
- Analyze and identify root cause; provide input to solutions that lead to success of the project.
- Communicate progress and any potential problems to Project Manager for awareness and/or resolution.
- Maintain the tools used to ensure the efficiency and effectiveness of the conversion process (system studies, timelines, and questionnaires).
Requirements
- B.Tech/MCA/MSC (IT/CS)/BCA/BBA
- 4 to 9 years of experience in IT Industry.
- Excellent knowledge of Account Processing applications (US), and Cards (Debit/ATM/Credit)
- Should have experience Back Office / Operations / General Ledger / Reconciliation
- Good understanding of debit network
- Good understanding of Excel
- Should have good understanding of activities performed in conversion/implementation of core Banking application.
- Knowledge of Banking and Cards domain.
- Experienced problem solving and data analysis skills.
- Excellent verbal and written communication and interpersonal skills
What We Offer
Fiserv offers a competitive benefits package and career growth opportunities. If you want to solve complex business challenges every day, this is the right opportunity for you.
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